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eCompany Now Adds Delano to Definitive List of the Best Companies Building Business on the Web

(EMAILWIRE.COM, January 10, 2001 ) Delano Selected By eCompany Now and META Group as a Market Leader in First Annual eCompany Now Guide

TORONTO—January 10, 2001—Delano Technology Corporation (NASDAQ: DTEC), a leading provider of customer relationship management solutions for the enterprise, has been named a market leader in the first annual eCompany Now ‘Owner’s Manual’, billed as the definitive list of the best companies building business on the Web. Created in conjunction with META Group, the first annual eCompany Now ‘Owner’s Manual’ is a comprehensive guide of 61 companies and 23 technologies that are essential to making an e-business work – a feature that will become a regular part of the magazine’s editorial coverage.

“We are very excited to have been chosen by eCompany Now and META Group as one of the best companies building business on the Web,” said John Foresi, president and CEO of Delano. “This honor further validates the overwhelming support and confidence we have received through such customer wins as Warner Music Group, i2 Technologies, and The Sharper Image, as well as the continuing positive feedback we are receiving from industry analysts such as META Group in response to our customer relationship management offering.”

In addition to its own extensive research, eCompany Now enlisted the help of industry analysts at META Group to determine the essential companies, technologies and services needed to build a seamless and successful e-business operation. Rigorous selection criteria for the listing focused on industry leaders whose products have a proven track record of top performance based on the best features, the deepest market penetration, demonstrated staying power, the best price/performance ratio, and the best customer feedback. eCompany Now editors then organized the 23 technologies and 61 companies into a comprehensive pullout, which is included in eCompany Now’s latest edition and published on their Web site, www.ecompany.com.

About Delano Technology Corporation
Delano provides the fastest and most flexible way to effectively build, understand and intelligently manage customer relationships. The company’s e-marketing and e-service offering combines advanced analytics with rich interaction capabilities. By providing a 360-degree view of each customer interaction across multiple touch points in an organization, Delano enables enterprises to quickly gain the customer insight required to build and improve customer relationships. Delano’s dynamic solution empowers organizations to build profitable relationships and reduce time to financial benefit through increased revenue. Delano is powering some of today’s leading enterprises, including Charles Schwab, Nortel Networks, Ericsson, Macromedia, and i2 Technologies. Delano is headquartered in Toronto, Canada, with offices across North America, Europe, and Asia Pacific. For additional information, contact Delano Technology Corporation, 302 Town Centre Boulevard, Markham, ON, L3R 0E8; www.delanotech.com. Delano. What Customer Relationships Should Be.

About eCompany Now
Based in San Francisco, eCompany Now combines the power of print and the resources of the Internet to provide a comprehensive resource for anyone trying to understand what works on the Web. The magazine provides first class service journalism and case studies of the people and businesses who have succeeded (or failed) on the Web. The companion site (www.ecompany.com, AOL keyword: ecompany) takes media integration to the next level by providing deeper information on articles that appear in the magazine (referred to as “Web Files”) in addition to organizing a rich directory of experts, articles and other useful Websites related to thousands of emerging business topics.

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Delano is a trademark of Delano Technology International SRL. All other company and product names mentioned are the trademarks or registered trademarks of their respective companies.

Forward-looking statements in this press release, including statements relating to the anticipated benefits from Delano Technology Corporation’s listing in the eCompany Now ‘Owner’s Manual’, are made pursuant to the "safe harbor" provisions of the United States Private Securities Litigation Reform Act of 1995. Investors are cautioned that such forward-looking statements involve risks and uncertainties, including, without limitation, risks relating to rapid technological change and increased levels of competition within our industry, our ability to manage growth, continued acceptance of our products, intellectual property rights and other risks detailed from time to time in our filings with the United States Securities and Exchange Commission.

Contact Information:
Delano Technology Corporation
Andrew Wagar
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