(EMAILWIRE.COM, August 13, 2005 ) SCOTTSDALE, Ariz. -- VoIPAction today announced the launch of its Call Center and Contact Center News Channels featuring daily coverage from 2,000 news sources around the world.

The Call Center and Contact Center News Channels include industry coverage of Call Center and Contact Center issues, contract wins for Call Center and Contact Center companies, new product announcements, and other business developments in the Call Center and Contact Center space from all of the major vendors.

The Call Center and Contact Center News Channels are part of a larger Tech News Portal publishing over 1,000 news links daily covering North America, Central and South America, the Middle East, Europe, Asia and Africa.

The Portal contains a total of 140 News Channels separated into 5 main sections of IP/VoIP News, Wi-Fi & Mobile News, Broadcast & Entertainment News and IT Security News , plus a Company Watch Channel with daily coverage for 55 leading technology companies including Google, Yahoo, Microsoft, Intel, Verizon Wireless, AT&T and Skype.

Articles include news coverage from leading technology sites like CNET, ZDNet, TMCNet, Information Week, Light Reading, Forbes and IT Facts, as well as Press Releases from Business Wire, Market Wire, I-Newswire.com and PrimeZone Media.

Visit http://www.voipaction.com to view the site.

Further Information

The IP/VoIP section features 25 News Channels including CRM, Call and Contact Centers, Calling Cards, IP PBX, IP Gateways, VoIP Carriers, and E911.

The Wi-Fi/Mobile section features 23 News Channels including 3G, CDMA, Fixed-Mobile Convergence, EV-DO, GSM, PDA's, RFID, Smart Phones, WIMAX and Wireless VoIP.

The Broadcast/Entertainment section features 21 News Channels in cluding Blogging, Digital TV, Filesharing, HDTV, Hollywood, Internet TV, MP3, RSS and Satellite Radio.

The Security Issues section features 18 News Channels including Adware, Hacking, Spam, Viruses, Biometrics, Identity Theft, Phishing and Spyware.

The Company Watch section features 55 News Channels including Google, Yahoo, Microsoft, Intel, Verizon Wireless, AT&T and Skype.

About VoIPAction (http://www.voipaction.com)

VoIPAction provides 140 News Channels covering the IP/VoIP, Mobile Convergence, Entertainment/Broadcasting and IT Security industries, with 1,000 daily news articles from over 2,000 international news sources.

The site also provides simple descriptive information for consumers and businesses to help them learn more about VoIP, how it can save them money on long distance and international phone calls, and the many Advanced Calling Features that are now available by switching to VoIP.

Further information tools and resources at the site include:

A VoIP Business Directory for North America covering Residential, Small Business, Mobile, Enterprise and Infrastructure VoIP companies. Visit http://www.voipaction.com/about_directory.php for more information.

A free VoIP Industry Kit for journalists and news writers who are interested in developing stories on the VoIP industry. Visit http://www.voipaction.com/media.php to get the Kit.

A free 17 page VoIP Learning Guide. Visit http://www.voipaction.com/free_learning_guide.php to get the Guide.

Contacts:
VoIPAction
Michael McCarthy, 678-804-4224
michaelm@voipaction.com

Contact Information:
VoIPAction
Michael McCarthy
Tel:
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