(EMAILWIRE.COM, October 20, 2004 ) CEDAR KNOLLS, NJ - VoIP is moving from early-adopter to mass acceptance despite still small numbers of users. Increased competition from cable operators and major telcos brings additional features, better pricing and a sense of legitimacy to the market. "VoIP Enters the Mainstream," a new report from Probe Group, discusses some of the various players¾whether a bring your own access, PC-based or more traditional carrier¾in the residential VoIP market with emphasis on market direction. "Over the coming months, the VoIP industry will be shaped by regulation and competition," comments Lynda Starr, Probe Group Vice President for US Carrier Research. "While the former Bell operating companies (FRBOCs) initially lost customers to cable in the modem wars, they are fighting harder in the bundled voice-video-data and now VoIP wars due to the realization that they have lost access lines and are hungry to retain customers."

Probe's recent report, "VoIP Enters the Mainstream" discusses the various types of players in the VoIP market and where the market is headed. A market forecast is included. This report is part of the US Carrier Strategies and Markets series, which provides ongoing coverage and analysis of the US telecommunications market.

About Probe Group LLC
For over 26 years, Probe has leveraged its unique insights and extensive experience in both the traditional world of telecommunications and the burgeoning world of data and packet networks to offer clients sound counsel and realistic market forecasts. Probe has successfully maneuvered clients through changes in demand, demographic shifts, introduction and evolution of new technologies and platforms, industry structure transformations and financial market volatility. Probe provides clients with expert guidance through continuous research services, consulting projects, retainer programs and a variety of other direct analyst-access services.
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To obtain more information on the report, "VoIP Enters the Mainstream" (USCSM, Vol. 7, No. 6), the US Carrier Strategies and Markets series, or to arrange an analyst interview, contact Karen Verrinder or visit Probe on the web at www.probegrp.com.

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Probe Research, Inc.
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