Oracle powers CrossRoads launch at Gitex
(EMAILWIRE.COM, October 16, 2001 ) Dubai, UAE. -- Xmediaries Technologies, a new ERM player in the region, is launching version 3 of CrossRoads, its world class Enterprise Relationship Management System. CrossRoads provides a dynamic platform that enables interaction between the constituents of any enterprise is expected by both Oracle and Xmediaries to fill the CRM needs of the small to medium enterprise (SME) market segments. Xmediaries has now acquired 22 customers over the past 7 months, which underscores the markets acceptability of its products and services.
“CRM and ERM is a new market segment for both Oracle and Xmediaries,” said Alakh Verma, Oracle’s Business Development Manager (Alliance) at its Middle East Operations. “We (Oracle) see an opening in the SME market segment that can be filled by a solution that is packaged to be simple, affordable and reachable and I think that CrossRoads addresses this,” he added.
Both Oracle and Xmediaries will push this version of CrossRoads throughout the Middle East region. According to Verma, his division in Oracle will identify its SME channel partners and leverage the Oracle connection to promote CrossRoads through marketing, service and channel support throughout the GCC countries including Saudi Arabia.
“We have always had a rewarding experience with Oracle,” said Kalpesh Desai, CEO, Xmediaries, “and are pleased to bundle the Oracle licenses with this new ERM solution. Oracle has helped us to set up some of our existing channel partners and our venture into the SME market promises to be another success story for Oracle. We have been working with a couple of Oracle partners in the region to provide an embedded version of CrossRoads for their ERP/back-end applications and the fact that Oracle’s decision support and database tools are part of this offering will strengthen our combined offerings to our customers.”
“We will also be looking at the ASP option for customers since we have the infrastructure,” added Verma.
CrossRoads is built on the foundation that ERP or any other integrated application that an organisation has implemented is the backbone of the enterprise, but the crux to success and profitability will be in managing these relationships profitably. It also defines the fact that knowledge and relationship management will converge in technologies and the ERM framework will be all encompassing. CrossRoads brings about a convergence of knowledge management, relationship management and dynamic interaction encompassing e-business transactions, in the ERM framework that services not just customer relationships but relationship management across the entire value chain.
“This new ‘boxed’ version will de-mystify the entire CRM and e-business concept within the SME marketplace, since we will be able to provide the application and the technology to run the application out of the box”.
CrossRoads offers the business world an option that centres on customer interaction. It manages, enables and optimises interaction between the business, its customers, its suppliers, its partners and employees. Xmediaries is positioned to not only deliver the physical software but also provide the integration service around CRM and ERM platforms.
About Xmediaries
Formed by dynamic IT professionals with over 60 years of experience in the Enterprise Application arena, Xmediaries’ philosophy is to generate a free and unfettered environment, which empowers employees and associates to be proactive in a highly competitive, hi-tech, customer-driven industry.
Xmediaries offers the business world new forms of activity that goes beyond customer information and centers on customer interaction. The company is positioned to not only deliver the physical software that would enable customer interaction, but also provide the integration services around CRM and ERM platforms.
Through highly skilled and experienced development teams in Xmediaries India, we have developed state of the art, open systems software solutions for the ERM market. These solutions are marketed through a global channel presence in all the major technology markets of the world.
For more information on this press release, please contact:
Xmediaries: Kalpesh Desai on 971 6 5570383 or e-mail kdesai@xmediaries.com
Market Buzz: Cyrus Roche on 971 4 3513919 or e-mail cyrus@themarketbuzz.net
“CRM and ERM is a new market segment for both Oracle and Xmediaries,” said Alakh Verma, Oracle’s Business Development Manager (Alliance) at its Middle East Operations. “We (Oracle) see an opening in the SME market segment that can be filled by a solution that is packaged to be simple, affordable and reachable and I think that CrossRoads addresses this,” he added.
Both Oracle and Xmediaries will push this version of CrossRoads throughout the Middle East region. According to Verma, his division in Oracle will identify its SME channel partners and leverage the Oracle connection to promote CrossRoads through marketing, service and channel support throughout the GCC countries including Saudi Arabia.
“We have always had a rewarding experience with Oracle,” said Kalpesh Desai, CEO, Xmediaries, “and are pleased to bundle the Oracle licenses with this new ERM solution. Oracle has helped us to set up some of our existing channel partners and our venture into the SME market promises to be another success story for Oracle. We have been working with a couple of Oracle partners in the region to provide an embedded version of CrossRoads for their ERP/back-end applications and the fact that Oracle’s decision support and database tools are part of this offering will strengthen our combined offerings to our customers.”
“We will also be looking at the ASP option for customers since we have the infrastructure,” added Verma.
CrossRoads is built on the foundation that ERP or any other integrated application that an organisation has implemented is the backbone of the enterprise, but the crux to success and profitability will be in managing these relationships profitably. It also defines the fact that knowledge and relationship management will converge in technologies and the ERM framework will be all encompassing. CrossRoads brings about a convergence of knowledge management, relationship management and dynamic interaction encompassing e-business transactions, in the ERM framework that services not just customer relationships but relationship management across the entire value chain.
“This new ‘boxed’ version will de-mystify the entire CRM and e-business concept within the SME marketplace, since we will be able to provide the application and the technology to run the application out of the box”.
CrossRoads offers the business world an option that centres on customer interaction. It manages, enables and optimises interaction between the business, its customers, its suppliers, its partners and employees. Xmediaries is positioned to not only deliver the physical software but also provide the integration service around CRM and ERM platforms.
About Xmediaries
Formed by dynamic IT professionals with over 60 years of experience in the Enterprise Application arena, Xmediaries’ philosophy is to generate a free and unfettered environment, which empowers employees and associates to be proactive in a highly competitive, hi-tech, customer-driven industry.
Xmediaries offers the business world new forms of activity that goes beyond customer information and centers on customer interaction. The company is positioned to not only deliver the physical software that would enable customer interaction, but also provide the integration services around CRM and ERM platforms.
Through highly skilled and experienced development teams in Xmediaries India, we have developed state of the art, open systems software solutions for the ERM market. These solutions are marketed through a global channel presence in all the major technology markets of the world.
For more information on this press release, please contact:
Xmediaries: Kalpesh Desai on 971 6 5570383 or e-mail kdesai@xmediaries.com
Market Buzz: Cyrus Roche on 971 4 3513919 or e-mail cyrus@themarketbuzz.net
Contact Information:
Xmediaries Technologies
Jude Chagas Pereira
Tel:
Email us
This is a press release. Press release distribution and press release services by EmailWire.Com: http://www.emailwire.com/us-press-release-distribution.php.
Xmediaries Technologies
Jude Chagas Pereira
Tel:
Email us
This is a press release. Press release distribution and press release services by EmailWire.Com: http://www.emailwire.com/us-press-release-distribution.php.
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