(EMAILWIRE.COM, June 20, 2002 ) NEW Customer Service Companies, Inc. ( NEW), the nation's leading provider of extended service contracts and buyer protection programs, has announced a donation through its charitable foundation, The NEW Relief Fund, Inc., of $25,000 to the International Center to Heal Our Children, a program created by Children's National Medical Center in Washington, D.C.

Founded in November 2001, the International Center to Heal Our Children (IHOC) was created in the aftermath of the September 11 terrorist attacks. Its goal is to help foster, promote and maintain the emotional health of children who are traumatized psychologically due to acts of terrorism, violence, and disasters. The IHOC is led by Dr. Paramjit Joshi, a world-renowned expert on the subject of the effects of war and disasters on children.

"Immediately after the September 11 attacks, NEW's employees donated a significant amount of money, which was matched with a corporate contribution. We all wanted to find a way to contribute to the relief efforts and we created our charitable foundation to facilitate those efforts," said Fred Schaufeld, Chairman and CEO of NEW. "Since that time, we have met with many different relief organizations to determine where our contributions can make the greatest impact on those people who were affected by the attacks. After talking with Dr. Joshi and others at the International Center to Heal Our Children, we immediately recognized the value of their efforts. We are proud to make this donation to an organization that is making such a difference in the lives of children who have suffered as a result of the terrorist attacks" added Mr. Schaufeld.

"We are very grateful to NEW and its employees for this generous contribution" said Dr. Paramjit Joshi, Executive Director of the International Center to Heal Our Children. "The IHOC is committed to providing support to parents, teachers, healthcare professionals and others who work with our children to help them cope with the aftermath of the September 11 attacks. The images from that day, coupled with the ensuing anthrax outbreak, have left many children scared and at risk of developing Post Traumatic Stress Disorder. Our efforts at the IHOC will empower adults to intervene and help minimize those risks. This contribution from NEW will help provide the financial support necessary to achieve that goal" noted Dr. Joshi.

About NEW

N.E.W. Customer Service Companies, Inc. ( NEW) (www.newcorp.com) is the nation's leading provider of product protection and customer care solutions for businesses and consumers. Through its suite of innovative post-transaction services, NEW delivers exceptional post-sale consumer care for many of the nation's largest retailers, manufacturers, utilities and financial services firms, providing coverage last year to more than 100 million consumers. Driving NEW's success is E=CRM2sm, NEW's commitment to delivering exceptional customer relationship management. Through its commitment to customer care, NEW delivers ongoing revenue, unrivaled customer support, seamless service administration and the competitive edge needed to succeed in a rapidly changing marketplace. This philosophy has positioned the company as the leader in the marketing and administration of extended service plans and other value-added buyer protection and information services.

NEW is headquartered in Dulles, Virginia and operates award-winning call centers in Montana and Florida, with an additional office in Coon Rapids, Iowa. NEW has over 800 employees nationwide. For more information please visit NEW on the World Wide Web at www.newcorp.com or call 1-800-WHAT'S NEW.

About Children's National Medical Center

Children's National Medical Center (CNMC), located in Washington, D.C., is a leader in the development of innovative new treatments for childhood illness and injury. Among the top pediatric hospitals in America, CNMC has been serving the nation's children for 130 years. CNMC's newly developed Centers of Excellence programs include: Neurosciences and Behavioral Medicine; Cancer and Blood Disorders; Heart and Kidney Disease; Community Pediatric Health; Hospital Based Specialties, and Surgical Care. The Centers of Excellence program and an internationally recognized team of pediatric health care professionals allow Children's National Medical Center to care for thousands of families throughout the region, the nation, and the world. In addition, Children's serves as the regional referral center for pediatric emergency, trauma care, cancer, burn, neonatology, and critical care. For more information, visit our Web site at www.dcchildrens.com.

© 2002, N.E.W. Customer Service Companies, Inc. All rights reserved.

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Produced for NEW Customer Service Companies

Contact: Jamie Breneman
NEW Customer Service Companies, Inc.
703-834-5597
jbreneman@newcorp.com

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