Multinational Does Not Mean Multilingual
Language Translation Vital
(EMAILWIRE.COM, December 08, 2000 ) SAN Francisco, CA, -- Over 90% of the World’s largest companies do not respond to foreign language email messages.
According to the Worldlingo Email survey (http://www.worldlingo.com/survey) most of the world’s 220 largest companies do not to respond effectively to email messages that are not in their native language.
The email messages were written in the following languages ?German, French, Italian, Portuguese, Spanish, or Japanese.
The results indicated that the world’s biggest companies are poorly prepared to deal with the growing number of non-English speaking Internet users, which now make up over half of all Internet users.
Amazingly only 9.34% of the companies surveyed responded to the request in the same language as the original email.
The worse response rates came from France (0%), Japan (0%), and Germany (5.5%).
The UK (16.67%), the USA (13.63%), and Australia (12.5%) were only marginally better.
The companies that did not respond at all to the email were some of the world’s corporate heavy weights.
They include IBM, AT&T, Intel, Dell Computer (US), BP Amoco (UK), Daimler Chrysler (German), and Mitsui and Co (Japan).
The fastest response came from the financial services company Morgan Stanley Dean Witter who replied in 3 hours and 28 minutes to an email written in Spanish.
The next quickest reply came from the UK company AstraZeneca followed by the USA company State Farm Insurance.
The USA financial services company TIAA CREF gave a good example of the responses to the foreign language email.
“I am in receipt of your e-mail. To forward this to an outside service for interpretation would take several days, and not allow us to respond to you in the quickest manner. Can you re-submit your inquiry in English??
Worldlingo, an online language translation company, has an inexpensive and time efficient solution to email translation, according to Phil Scanlan.
Mr. Scanlan, Worldlingo’s CEO, said the email message could have been answered correctly and quickly using Worldlingo’s low cost email translation service. The service is easily integrated into existing mail systems.
“After implementing Worldlingo’s translation system, the company will automatically receive a machine translation of the foreign language email, allowing the receiver to ascertain the importance of the message.?
“If the message is deemed important enough to be human translated, the company can accept Worldlingo’s automatic quote which is provided with each translation.?
The languages that received the worse responses were Japanese (0% replies), French (3.57% replies), and Italian (7.14% replies), while the email messages written in Latin American Spanish received the best response (24%).
More information on the survey and results is available at http://www.worldlingo.com/survey.
Media Contact
Alastair Lindsay
alastair@worldlingo.com
www.worldlingo.com
According to the Worldlingo Email survey (http://www.worldlingo.com/survey) most of the world’s 220 largest companies do not to respond effectively to email messages that are not in their native language.
The email messages were written in the following languages ?German, French, Italian, Portuguese, Spanish, or Japanese.
The results indicated that the world’s biggest companies are poorly prepared to deal with the growing number of non-English speaking Internet users, which now make up over half of all Internet users.
Amazingly only 9.34% of the companies surveyed responded to the request in the same language as the original email.
The worse response rates came from France (0%), Japan (0%), and Germany (5.5%).
The UK (16.67%), the USA (13.63%), and Australia (12.5%) were only marginally better.
The companies that did not respond at all to the email were some of the world’s corporate heavy weights.
They include IBM, AT&T, Intel, Dell Computer (US), BP Amoco (UK), Daimler Chrysler (German), and Mitsui and Co (Japan).
The fastest response came from the financial services company Morgan Stanley Dean Witter who replied in 3 hours and 28 minutes to an email written in Spanish.
The next quickest reply came from the UK company AstraZeneca followed by the USA company State Farm Insurance.
The USA financial services company TIAA CREF gave a good example of the responses to the foreign language email.
“I am in receipt of your e-mail. To forward this to an outside service for interpretation would take several days, and not allow us to respond to you in the quickest manner. Can you re-submit your inquiry in English??
Worldlingo, an online language translation company, has an inexpensive and time efficient solution to email translation, according to Phil Scanlan.
Mr. Scanlan, Worldlingo’s CEO, said the email message could have been answered correctly and quickly using Worldlingo’s low cost email translation service. The service is easily integrated into existing mail systems.
“After implementing Worldlingo’s translation system, the company will automatically receive a machine translation of the foreign language email, allowing the receiver to ascertain the importance of the message.?
“If the message is deemed important enough to be human translated, the company can accept Worldlingo’s automatic quote which is provided with each translation.?
The languages that received the worse responses were Japanese (0% replies), French (3.57% replies), and Italian (7.14% replies), while the email messages written in Latin American Spanish received the best response (24%).
More information on the survey and results is available at http://www.worldlingo.com/survey.
Media Contact
Alastair Lindsay
alastair@worldlingo.com
www.worldlingo.com
Contact Information:
Worldlingo
Alastair Lindsay
Tel:
Email us
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Worldlingo
Alastair Lindsay
Tel:
Email us
This is a press release. Press release distribution and press release services by EmailWire.Com: http://www.emailwire.com/us-press-release-distribution.php.
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