(EMAILWIRE.COM, February 01, 2001 ) SAN MATEO, Calif., January 31, 2001 - Keynote (Nasdaq "KEYN"), The Internet
Performance Authority®, today launched its new KeyPartner(tm) Program, a set
of new partner programs and initiatives united under one umbrella and
designed to better serve its customers growing needs for Web site
performance and management services. Keynote also announced eight new
partners, bringing to 55 the total number of KeyPartners included in the
program. The new KeyPartners include Computer Associates International, Inc
(CA), Ejasent, Entuity, Fortel, MyComputer.com, ProactiveNet, siteROCK and
WebCriteria.
The KeyPartner Program is a comprehensive and customized set of partner and
market initiatives that will achieve three goals:
1) Make Keynote's real time Web site performance and diagnostic data
ubiquitous in the enterprise by integrating Keynote data streams directly
within a variety of software and service solutions such as that provided by
CA, Entuity, Fortel, MyComputer.com, ProactiveNet and WebCriteria.
2) Make it easier and faster for service providers such as Web hosters,
Internet Service Providers (ISPs), Application Service Providers (ASPs),
Managed Service Providers (MSPs) and Application Processing Networks (APNs),
such as Ejasent and siteROCK, to bundle and resell Keynote data.
3) Generate new leads for Keynote services through third-party companies
focused on eBusiness solutions.
"The performance of Web-based services is an essential factor in determining
how successfully companies manage and support their expanding eBusiness
relationships," said Mike LaTorraca, CA's vice president of Strategic
Business Alliances. "By incorporating Keynote's real-time measurement data
into their Unicenter TNG eBusiness management architectures, CA clients will
be able to gain unprecedented insight into their ongoing service levels and
immediately execute any corrective actions necessary to ensure the integrity
of their Web-based applications." (See attached document for additional
partner quotes.)
"A major goal for the data stream component of the KeyPartner program is to
address increasing customer demand for a 'single pane of glass' when viewing
Web performance," said Anne Catambay, director of partnerships at Keynote."
Extending and strengthening the value of our existing partnerships, while
securing and sustaining new ones, gives our customers the world's best view
of Web site performance, the easiest and fastest access to critical Internet
diagnostic information, and actionable data allowing hosted customers to
ensure service level agreements are met."
The KeyPartner Program consists primarily of four categories including Data
Stream, Service Provider, Consulting and Affiliate:
* The Data Stream Program is a multi-tiered program whose goal is to allow
for the visualization of Keynote data within a variety of management
software solutions including CA's Unicenter TNG, HP OpenView and Micromuse
Netcool. This new program addresses the growing importance for 24/7
real-time Web site performance and diagnostic data to be integrated and
visualized within the mission-critical software solutions large corporate
customers already use to monitor and manage their mission-critical eBusiness
systems. A recent Keynote survey that found over 92% of Keynote customers
wanted Keynote data and alerts integrated within their existing enterprise
solutions.
* The Service Provider Program is targeted at Web hosters, ISPs, ASPs MSPs
and APNs who wish to bundle or resell Keynote data as a critical component
of their overall service offering to their customers. Premier Partners, such
as Ejasent and siteROCK, will receive the strategic sales, marketing and
technical tools they need to expand their market presence.
* The Consulting Program is designed for industry leaders, such as Hudson
Williams and HyPerformix, that provide eBusiness consulting, design and
advanced technology-enabled solutions.
* The Affiliate Program is designed for third-party companies focused on
helping customers manage their eBusiness. Affiliates, such as VeriSign, are
given the opportunity to offer Keynote Free Performance Appraisals to their
customers, and in turn receive a finder's fee based on the number of sales
Keynote closes.
Eight New Partners Join KeyPartner Program
The KeyPartner Program includes a wide variety of business partners
including Web-hosting companies, network management software companies,
ISPs, ASPs, MSPs, APNs and consulting firms. The eight new partners include:
· Computer Associates International, Inc. - delivers the most advanced
and comprehensive portfolio of software solutions that manage eBusiness.
· Ejasent - Ejasent is the industry's first true computing utility
enabled by their implementation of an Application Processing Network (APN).
Ejasent's APN is a global, distributed, interactive services network that
enables eBusinesses to allocate computing resources in real-time to meet the
needs of variable, unpredictable and opportunistic Internet traffic.
· Entuity, Inc. - is a technology pioneer committed to creating
solutions that manage risk and control cost in order to meet the business
needs of service -oriented network providers. Entuity's flagship product,
Eye of the Storm®, is the first network management software to proactively
assess and control performance degradation, identifying and categorizing
problems by severity.
· FORTEL - provides the first real-time performance management
solution that assures the end-to-end service-level goals of eBusiness.
· MyComputer.com - and its network of more than 16 customizable
products and services provides small- to medium-sized businesses with the
necessary resources to enhance the interactivity and marketing appeal of its
sites, while providing key site traffic monitoring and analysis at a very
affordable cost.
· ProactiveNet - provides timely insight into Internet transaction
performance so eBusinesses can deliver the reliability and responsiveness
users demand.
· siteROCK Corporation -- is ISO 9001-certified to monitor, measure
and manage complex eBusiness systems, networks and dependent third-party
applications for those companies whose revenues are dependent upon a
consistent and reliable Internet presence.
· WebCriteria - helps companies increase sales and customer-retention
to their Web sites by providing answers on how to improve online customer
experience.
About Keynote's KeyPartner Program
Keynote's KeyPartner is designed to address the growing demand for
eBusinesses to effectively integrate, refer or bundle Keynote's global
real-time Web site performance metrics. By partnering with Keynote,
KeyPartners receive valuable marketing, training, discounts, and technical
support as well as access to a password protected partner portal. For more
information on the KeyPartner Program visit www.keynote.com/partners,
contact Anne Catambay at (650) 522-1212 or send an email message to
partners@keynote.com.
About Keynote
Founded in 1995, Keynote (Nasdaq "KEYN"), The Internet Performance
Authority®, is the worldwide leader in e-commerce benchmarking and Web
performance management services that improve the quality of eBusiness. The
company's low-cost and hassle-free performance measurement solutions are
used by more than 2,900 B2B and B2C eBusinesses, Web-hosters, Internet
Service and Content Delivery Providers. Keynote Systems, Inc. is
headquartered in San Mateo, California. The company can be reached at
www.keynote.com or by phone in the U.S. at 650-522-1000.
###

The Internet Performance Authority is a registered trademark and Keynote,
KeyPartner, KeyReadiness and Perspective are trademarks of Keynote Systems,
Inc. Other trademarks are the property of their respective owners.





Keynote KeyPartner Program
KeyPartner Quote Sheet

Ejasent
Service Provider KeyPartner - Premier
Bob Rodriguez, vice president of software engineering
"Keynote monitoring and load testing technology enables Ejasent to actively
adapt our customer's processing footprint to deliver Web application
response time compatible with their business objectives."

Entuity
Data Stream KeyPartner - Silver
Joe Collinwood, CEO
"Keynote's services set the tone in e-commerce benchmarking and Web
performance management - Eye of the Storm sets the standard in network
management software. This is a winning situation for everyone.
Strategically, it allows customers to benefit from the very best in
distinct, yet synergistic technologies, while presenting both companies with
expanded sales potential."

FORTEL
Data Stream KeyPartner - Silver
Asa Lanum, president and CEO
"Our customers recognize the necessity of managing their eBusiness service
levels both inside and outside of the firewall. This partnership and product
integration enables Keynote and FORTEL to provide this end-to-end service
level assurance solution. Keynote is the leader in monitoring the user
experience from outside the firewall, while SightLine proactively manages
the eBusiness infrastructure resources inside the firewall. With our new
integrated solution, Keynote measurements are used to provide warnings of
service degradation for specified high-value services or transactions.
Sightline utilization measures are then used to quickly diagnose the true
cause of the service level degradation, and to immediately solve the problem
before users are impacted. We are pleased to partner with Keynote in
providing the only real-time end-to-end service level assurance solution
available in the market."

HP
Data Stream KeyPartner - Platinum
Patty Azzarello, vice president and general manager of HP's OpenView
Software business unit
"Our agreement with Keynote is yet another example of executing the HP
vision to provide
eBusinesses with a robust, always-on infrastructure of services and
software. With this agreement we plan to provide the broadest and most
efficient applications and performance monitoring capabilities available for
the OpenView management solutions."




Hudson Williams
Consulting KeyPartner
Nell Cote, CEO
"Hudson Williams has a demanding set of customers who depend on us to offer
the best solutions on the market. Of the load testing solutions available,
none are as accurate and sophisticated as KeyReadiness(tm). Another factor
in our decision to use KeyReadiness is Keynote's reputation for independent
objectivity. We can offer this service to our customers without reservation,
knowing that we will be providing them with the most accurate results."

HyPerformix
Consulting KeyPartner
Noel Barnard, president and CEO
"HyPerformix is pleased to be part of the KeyPartner program. Our
performance engineering products and services uniquely complement those of
Keynote, offering increased value for our many clients."

Micromuse
Data Stream KeyPartner - Platinum
Adrian Rowland, director of Internet strategies
"Keynote's metrics offer an ideal view of Web site performance from a global
perspective. By incorporating Keynote alarm information into Micromuse's
Netcool® real-time fault management and service assurance solution, our
customers can determine the location of specific network-related issues,
which would not be visible from an internal monitoring perspective alone.
Our partnership lends to greater end-to-end infrastructure management and
service uptime for service providers and eBusiness clients alike."

Mycomputer.com
Data Stream KeyPartner - Platinum
Josh James, CEO
"We're very excited about our relationship with Keynote. The correlation of
our Web site traffic with Keynote's performance data will allow our joint
customers to gain new insight into e-Quality of service, which, in the end,
will vastly improve the end-user experience."

ProactiveNet
Data Stream KeyPartner - Silver
Bill Martinson, vice-president of business development
"We are excited to be a charter member of the KeyPartner program. There is a
real synergy between our two companies and our technologies that bring
measurable value to our joint customers. Together, we can both measure and
manage the entire Web environment, thereby assuring a positive end-user Web
experience."

siteROCK Corporation
Service Provider KeyPartner - Premier
Lisa Mandell, vice president of marketing
"siteROCK is dedicated to providing cost-effective remote operations support
services that optimize site and infrastructure availability and performance
for enterprises and eBusinesses that rely on the Internet to increase
revenue and reduce costs. Incorporating Keynote Perspective(tm) into our
platform of remote monitoring, measurement and management services, gives us
critical visibility into both the end-user experience and infrastructure
health of our customers' eBusiness systems and infrastructure and allows us
to provide our customers with objective third-party performance
measurements."

WebCriteria
Data Stream KeyPartner - Silver
Alistair Williamson, CEO
"WebCriteria has a long-standing relationship with Keynote, as we both have
vital Web metrics that keep the pulse on the online customer experience.
With people so short on time, they want all the answers in one place. The
KeyPartner program helps customers manage the online experience by
leveraging both solutions at once."

VeriSign
Affiliate KeyPartner
Ben Golub, vice president and general manager of VeriSign's Website Trust
Services Group
"By bundling Perspective with VeriSign's service offerings, the two
companies are providing sites ranging from small businesses to large
e-commerce portals with a secure, trusted experience utilizing strong
encryption and around-the-clock performance measurement and analysis.
Providing end-users with a secure and responsive experience remains the key
focus of Web sites around the world."


Jason Pfannenstiel
Public Relations Coordinator
Keynote Systems, Inc.
jasonp@keynote.com
(650) 522-1343

Contact Information:
Keynote
Joseph Nchor
Tel:
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