(EMAILWIRE.COM, February 07, 2001 ) Experian, a $1.5 billion global information solutions company, has selected software from Xenos (TSE: XNS), the data to e-content companyÔ. The company, which has operations in the US and UK, selected the Xenos d2e PlatformÔ to enable a customer - one of Europe's largest broadband, TV, telephone and Internet communications companies - to develop a successful eCRM (electronic customer relationship management) strategy.

Experian selected the Xenos d2e Platform to transform bills, statements and other 'high touch' customer documents into Adobe PDF format. This enables the documents to be archived onto CD and accessed easily and quickly by customer service representatives, and customers via the Web.

"We print around 100 million bills and statements per year for our clients," said Declan Rea, Fulfillment Director at Experian and Reality. "The Xenos d2e Platform allows us to not only replicate this client documentation electronically, but also provides the opportunity for cross-selling and up-selling to customers. We are significantly enhancing clients' communication processes and eCRM strategies."

Experian evaluated software from six vendors before selecting Xenos. "The Xenos solution was the only one mature, robust and scalable enough to meet the eCRM demands of our customers," added Rea. "We were also impressed with the implementation and support services from Xenos - any queries we had were dealt with quickly and professionally."

The Xenos d2e Platform is a component-based architecture that allows solutions providers such as Experian, as well as large 'bricks and mortar' organizations, to select the appropriate software for their needs. Experian selected the AFP2PDF component of the Xenos d2e Platform, plus Xenos' Intelligent Document Control, running on an IBM RS/6000 platform under the IBM AIX operating system. It was important that the Xenos solution was fully interoperable with Experian's IBM Infoprint Workflow system.

Other organizations are expected to benefit from Experian's use of the Xenos solution in the near future. Rea anticipates that up to 20% of Experian's printed output will be available electronically by April 2001.

Glen Manchester, President and CEO of Xenos, said: "The success of our solutions at Experian is a result of our strategy of targeting ASPs. Xenos' technology is not only providing powerful information solutions to Experian's existing clients, but will provide ongoing business opportunities and revenues for both our companies."

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For further information please contact:

Barry Monk, Vice President, Marketing
Xenos
Tel: 1 905 709 1020
Email: bmonk@xenos.com

Experian
Tel: 44 115 934 4547
Email: bruno.rost@experian.com

About Xenos
Xenos (TSE: XNS, www.xenos.com) develops software solutions that transform transactional data and documents into e-content for delivery on the Web. Xenos solutions are deployed by large 'bricks and mortar' organizations in key industry segments, including banking and financial services, insurance, telecommunications and utilities. The company has corporate headquarters in Toronto, Canada, supported by global sales, marketing, product development and customer support. Xenos' leading-edge software is used by alliance partners, such as IBM, to provide total e-business solutions.

About Experian
Experian (www.experian.com) is an information solutions company. It uses the power of information to help its clients target prospective customers, manage existing customer relationships and identify opportunities for profitable growth. Through its web-based products and services, Experian enables its clients to conduct secure and profitable e-business. Experian is a subsidiary of The Great Universal Stores PLC and has headquarters in Nottingham, UK and Orange, California, US. Its 12,000 people support clients in over 50 countries. Annual sales are around $1.5 billion.

About Reality
Reality is a sister company of Experian and offers complete end-to-end outsourcing solutions to clients, which include a fully integrated print and mailing facility. The 20,000 people, experienced management team, and massive resources brought together to form Reality in May 2000 created a £400m business. Reality offers total business solutions - electronic enablement; Customer Relationship Management and logistics - for a range of traditional and e-commerce clients, enabling these clients to focus on their core business. Reality's core business is within the UK market; in additional to this Reality's can provide any of its services across continental Europe.

Contact Information:
Xenos
Joseph Nchor
Tel:
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