Delano Partners With eGlobal Technology Services to Expand Operations to Asia Pacific
Joint Venture Expands Reach of Industry-Leading CRM Solution to Asia Pacific Market Through Local Offices Providing Sales, Consulting, Training, and Customer Support
(EMAILWIRE.COM, February 05, 2001 ) TORONTO and SINGAPORE — Delano Technology Corporation (NASDAQ: DTEC), a leading provider of customer relationship management solutions for the enterprise, today announced a joint venture with eGlobal Technology Services to establish operations in multiple locations across Asia Pacific (AP) regions. Under the agreement, Delano is opening offices in Australia, Singapore, Hong Kong, Taiwan, Malaysia, Korea, Indonesia, China, New Zealand and Thailand.
“Our joint venture with eGlobal will enable Delano to very quickly penetrate the Asia Pacific market, allowing us to position Delano as a global leader in customer relationship management,” said John Foresi, chief executive officer of Delano. “Our move into these regions enables Delano to put the power of advanced analytics and rich interaction capabilities into the hands of organizations across these regions, enabling them to increase return on investment by building loyal customer relationships.”
Delano provides the fastest and most flexible way to effectively build, understand and intelligently manage customer relationships. At the core of Delano’s offering is a customer relationship management (CRM) solution that brings together advanced analytics with e-marketing and e-service, enabling enterprises to build profitable relationships that reduce the time to financial benefit through increased revenue and reduced costs. Built on a robust e-business and analytic platform, Delano’s offering leverages and extends an organization’s existing technology investments to provide a 360-degree view of each customer interaction across multiple touch points in the organization. This enables enterprises to quickly gain the customer insight required to build and strengthen customer relationships.
“There is heavy demand in the fast growing AP regions for innovative CRM solutions. By developing a strong local presence, Delano will have a tremendous opportunity to establish itself as a CRM leader in these markets,” said Ralph Tomerlin, managing director of Delano Asia Pacific. “We have already assembled an impressive team across 10 AP countries, and are fully geared to demonstrate and support Delano’s dynamic and proven solutions for building profitable customer relationships.”
Foresi continued, “while our joint venture with eGlobal is Delano’s first step into Asia, we look forward to expanding into Japan and other Asian countries in 2001.”
The Delano/eGlobal joint venture will market, sell, and implement Delano’s offering to enterprises throughout Asia to meet the increasing demand for CRM solutions that are rapidly deployed, seamlessly integrated with existing systems and applications, and are scalable and flexible enough to be easily customized to address current and future business needs. eGlobal will provide localized sales and marketing support, consulting and training for Delano’s complete set of offerings.
“eGlobal has developed the services and products required to assist Asia Pacific customers with their strategic need to acquire and "cherish" individual customers. Asia Pacific enterprises must be able to compete effectively with global multi-national corporations as our markets open and these companies increasingly penetrate our region,” said Don Saunders, CEO of eGlobal. “Customer care and contact are a critical component of global competitiveness, and Delano adds tremendous value to this capability for Asia Pacific enterprises. Delano’s CRM solution is well suited to our markets, offering speed of implementation, flexibility, and a shorter time to increased financial benefit by integrating both process and best practice into its offering. We are pleased that we have been able to attract Delano to Asia Pacific, especially since this means direct, local support for all our customers.”
About Delano Technology Corporation
Delano provides the fastest and most flexible way to effectively build, understand and intelligently manage customer relationships. The company’s e-marketing and e-service software solution combines advanced analytics with rich interaction capabilities. By providing a 360-degree view of each customer interaction across multiple touch points throughout an organization, Delano enables enterprises to very quickly gain the customer insight required to build and improve customer relationships. Delano’s dynamic solution empowers organizations to build profitable relationships and reduce time to financial benefit through increased revenue. Delano’s customers include industry-leading new economy, Fortune 50 and Global 2000 enterprises including Charles Schwab, Warner Music Group, Nortel Networks, Ericsson, Macromedia, and i2 Technologies. Delano is headquartered in Toronto, Canada, with offices across North America, Europe, and Asia Pacific. For additional information, contact Delano Technology Corporation, 302 Town Centre Boulevard, Markham, ON, L3R 0E8; www.delanotech.com. Delano. What Customer Relationships Should Be.
About eGlobal Technology Services
eGlobal Technology Services co-invests in International enterprise software companies initiating operations in the Asia Pacific region. eGlobal Technology Services maintains direct local operations throughout ten countries in the Asia Pacific Region. The company contributes experienced personnel, mature processes, and established technology infrastructure in Korea, China, Taiwan, Hong Kong, Thailand, Malaysia, Indonesia, Singapore, Australia, and New Zealand. eGlobal accelerates its partners' market entry while sharing the investment and minimizing the operational risks inherent in establishing direct operations in the region. eGlobal Technology Services is headquartered in Singapore and can be reached at www.eglobaltechnology.com.
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Delano is a trademark of Delano Technology International SRL. All other company and product names mentioned are the trademarks or registered trademarks of their respective companies.
Forward-looking statements in this press release, including statements relating to the anticipated benefits from Delano Technology Corporation’s relationship with eGlobal Technology Services, are made pursuant to the "safe harbor" provisions of the United States Private Securities Litigation Reform Act of 1995. Investors are cautioned that such forward-looking statements involve risks and uncertainties, including, without limitation, risks relating to rapid technological change and increased levels of competition within our industry, our ability to manage growth, continued acceptance of our products, intellectual property rights and other risks detailed from time to time in our filings with the United States Securities and Exchange Commission.
“Our joint venture with eGlobal will enable Delano to very quickly penetrate the Asia Pacific market, allowing us to position Delano as a global leader in customer relationship management,” said John Foresi, chief executive officer of Delano. “Our move into these regions enables Delano to put the power of advanced analytics and rich interaction capabilities into the hands of organizations across these regions, enabling them to increase return on investment by building loyal customer relationships.”
Delano provides the fastest and most flexible way to effectively build, understand and intelligently manage customer relationships. At the core of Delano’s offering is a customer relationship management (CRM) solution that brings together advanced analytics with e-marketing and e-service, enabling enterprises to build profitable relationships that reduce the time to financial benefit through increased revenue and reduced costs. Built on a robust e-business and analytic platform, Delano’s offering leverages and extends an organization’s existing technology investments to provide a 360-degree view of each customer interaction across multiple touch points in the organization. This enables enterprises to quickly gain the customer insight required to build and strengthen customer relationships.
“There is heavy demand in the fast growing AP regions for innovative CRM solutions. By developing a strong local presence, Delano will have a tremendous opportunity to establish itself as a CRM leader in these markets,” said Ralph Tomerlin, managing director of Delano Asia Pacific. “We have already assembled an impressive team across 10 AP countries, and are fully geared to demonstrate and support Delano’s dynamic and proven solutions for building profitable customer relationships.”
Foresi continued, “while our joint venture with eGlobal is Delano’s first step into Asia, we look forward to expanding into Japan and other Asian countries in 2001.”
The Delano/eGlobal joint venture will market, sell, and implement Delano’s offering to enterprises throughout Asia to meet the increasing demand for CRM solutions that are rapidly deployed, seamlessly integrated with existing systems and applications, and are scalable and flexible enough to be easily customized to address current and future business needs. eGlobal will provide localized sales and marketing support, consulting and training for Delano’s complete set of offerings.
“eGlobal has developed the services and products required to assist Asia Pacific customers with their strategic need to acquire and "cherish" individual customers. Asia Pacific enterprises must be able to compete effectively with global multi-national corporations as our markets open and these companies increasingly penetrate our region,” said Don Saunders, CEO of eGlobal. “Customer care and contact are a critical component of global competitiveness, and Delano adds tremendous value to this capability for Asia Pacific enterprises. Delano’s CRM solution is well suited to our markets, offering speed of implementation, flexibility, and a shorter time to increased financial benefit by integrating both process and best practice into its offering. We are pleased that we have been able to attract Delano to Asia Pacific, especially since this means direct, local support for all our customers.”
About Delano Technology Corporation
Delano provides the fastest and most flexible way to effectively build, understand and intelligently manage customer relationships. The company’s e-marketing and e-service software solution combines advanced analytics with rich interaction capabilities. By providing a 360-degree view of each customer interaction across multiple touch points throughout an organization, Delano enables enterprises to very quickly gain the customer insight required to build and improve customer relationships. Delano’s dynamic solution empowers organizations to build profitable relationships and reduce time to financial benefit through increased revenue. Delano’s customers include industry-leading new economy, Fortune 50 and Global 2000 enterprises including Charles Schwab, Warner Music Group, Nortel Networks, Ericsson, Macromedia, and i2 Technologies. Delano is headquartered in Toronto, Canada, with offices across North America, Europe, and Asia Pacific. For additional information, contact Delano Technology Corporation, 302 Town Centre Boulevard, Markham, ON, L3R 0E8; www.delanotech.com. Delano. What Customer Relationships Should Be.
About eGlobal Technology Services
eGlobal Technology Services co-invests in International enterprise software companies initiating operations in the Asia Pacific region. eGlobal Technology Services maintains direct local operations throughout ten countries in the Asia Pacific Region. The company contributes experienced personnel, mature processes, and established technology infrastructure in Korea, China, Taiwan, Hong Kong, Thailand, Malaysia, Indonesia, Singapore, Australia, and New Zealand. eGlobal accelerates its partners' market entry while sharing the investment and minimizing the operational risks inherent in establishing direct operations in the region. eGlobal Technology Services is headquartered in Singapore and can be reached at www.eglobaltechnology.com.
—###—
Delano is a trademark of Delano Technology International SRL. All other company and product names mentioned are the trademarks or registered trademarks of their respective companies.
Forward-looking statements in this press release, including statements relating to the anticipated benefits from Delano Technology Corporation’s relationship with eGlobal Technology Services, are made pursuant to the "safe harbor" provisions of the United States Private Securities Litigation Reform Act of 1995. Investors are cautioned that such forward-looking statements involve risks and uncertainties, including, without limitation, risks relating to rapid technological change and increased levels of competition within our industry, our ability to manage growth, continued acceptance of our products, intellectual property rights and other risks detailed from time to time in our filings with the United States Securities and Exchange Commission.
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Delano Technology Corporation
Andrew Wagar
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Delano Technology Corporation
Andrew Wagar
Tel:
Email us
This is a press release. Press release distribution and press release services by EmailWire.Com: http://www.emailwire.com/us-press-release-distribution.php.
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