Delano, Deloitte Consulting, and Leading Analyst Firm to Present Executive Seminar Series on CRM
Seven-City Tour to Provide Senior Marketing Executives With In-depth Analysis and Insight on Using CRM to Build Profitable Customer Relationships
(EMAILWIRE.COM, February 13, 2001 ) TORONTO--Delano Technology Corporation (NASDAQ: DTEC), a leading provider of customer relationship management solutions for the enterprise, today announced a seven-city executive seminar series focusing on customer relationship management (CRM). The seminar series, entitled “Meet the Challenges of CRM… Today”, is being presented by Delano™ in conjunction with Deloitte Consulting, one of the world’s leading e-business consulting firms. Analysts from Gartner, one of the world’s leading business technology advisors, will also be sharing their thought-leading insights.
The seminar series is aimed at providing senior marketing executives with in-depth analysis and insight into CRM, and its role in increasing customer profitability across the enterprise. Key topics to be discussed include proven CRM strategies based on real-world case studies (including United Way and Webstakes.com), a look at powerful CRM lifecycle products, successful implementations that drive rapid return on investment, and accurate e-marketing analysis that enables customer insight.
Attendees will have the opportunity to learn about the essential elements of a complete CRM solution from the industry experts and visionaries who develop world-class CRM solutions, advise enterprises on business and technology strategies, and manage strategy implementation. Participating speakers include Ross Sedgewick, Director of Industry Marketing at Delano and Terry Stuart, Principal at Deloitte Consulting. Gartner speakers include Michael Maoz, VP, Research Director; Scott Nelson, VP, Research Director; Claudio Marcus, Research Director; Walter Janowski, Research Director; Mitchell Nitzan, Senior Analyst; and, Gareth Herschel, Analyst.
Seminar Locations and Registration Information:
· Toronto, ON - February 20, 2001 - Park Hyatt Hotel
· New York, NY - February 21, 2001 - The Plaza Hotel
· Cincinnati, OH - February 22, 2001 - Crowne Plaza Cincinnati
· Waltham-Boston, MA - February 28, 2001 - The Westin Waltham-Boston
· Chicago, IL - March 1, 2001 - 550 W. Washington Blvd., 3rd Floor
· Irvine, CA - March 6, 2001 - Irvine Marriott at John Wayne Airport
· San Jose, CA - March 7, 2001 - Hyatt San Jose
For further information on how to register to attend “Meet the Challenges of CRM…Today!” contact Delano at
1-877-264-8881, or visit .
About Delano Technology Corporation
Delano provides the fastest and most flexible way to effectively build, understand and intelligently manage customer relationships. The company’s e-marketing and e-service software solution combines advanced analytics with rich interaction capabilities. By providing a unified view of customer interactions across multiple touch points throughout an organization, Delano enables enterprises to very quickly gain the customer insight required to build and improve customer relationships. Delano’s dynamic solution empowers organizations to build profitable relationships and reduce time to financial benefit through increased revenue. Delano’s customers include industry-leading new economy, Fortune 50 and Global 2000 enterprises including Charles Schwab, Warner Music Group, Nortel Networks, Ericsson, and i2 Technologies. Delano is headquartered in Toronto, Canada, with offices across North America, Europe, and Asia Pacific. For additional information, contact Delano Technology Corporation, 302 Town Centre Boulevard, Markham, ON, L3R 0E8; www.delanotech.com . Delano. What Customer Relationships Should Be.
About Deloitte Consulting
Deloitte Consulting is one of the world's leading e-Business consulting firms, providing services in all aspects of enterprise transformation, from strategy and processes to information technology and human resources. The firm’s eBusiness professionals help our clients, from new economy start-ups to Fortune 1000 global organizations, to create, reinvent and defend their business models by guiding them through the complexities of the evolving digital economy. Deloitte Consulting is part of Deloitte Touche Tohmatsu, one of the world's leading professional services firms, providing world-class consulting, assurance and advisory, and tax services through nearly 90,000 people in over 130 countries to nearly one-fifth of the world's largest companies, public institutions and successful fast-growing companies. For more information about Deloitte Consulting, visit www.dc.com .
About Gartner
Gartner provides unrivaled thought leadership for more than 10,000 organizations, helping clients to achieve their business objectives through the intelligent and efficient use of technology. Additionally, Gartner helps technology companies identify and maximize technology market opportunities. Gartner's technology content and strong brand reach IT professionals globally through Gartner Research, its research and advisory unit; Gartner Services, its custom consulting unit; Gartner Events, including Gartner's renowned Symposia; and, at http://www.gartner.com . Gartner subsidiary TechRepublic, Inc. (www.techrepublic.com ) is the leading online destination developed exclusively for IT professionals by IT professionals. Gartner, founded in 1979 and headquartered in Stamford, Connecticut, achieved fiscal 2000 revenue of $859 million. Gartner's 4,300 associates, including 1,400 research analysts and consultants, are in more than 80 locations worldwide. For more information about Gartner's industry-leading products and services, please visit us on the Web at http://www.gartner.com .
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Delano and “What Customer Relationships Should Be” are trademarks of Delano Technology International SRL. "Deloitte Consulting" and the "Deloitte Consulting logo" are trademarks or registered trademarks of Deloitte Consulting or its affiliates. All other company and product names mentioned are the trademarks or registered trademarks of their respective companies and are mentioned for identification purposes only.
Forward-looking statements in this press release, including statements relating to the anticipated benefits of the executive seminar series to Delano Technology Corporation, are made pursuant to the "safe harbor" provisions of the United States Private Securities Litigation Reform Act of 1995. Investors are cautioned that such forward-looking statements involve risks and uncertainties, including, without limitation, risks relating to rapid technological change and increased levels of competition within our industry, our ability to manage growth, continued acceptance of our products, intellectual property rights and other risks detailed from time to time in our filings with the United States Securities and Exchange Commission.
The seminar series is aimed at providing senior marketing executives with in-depth analysis and insight into CRM, and its role in increasing customer profitability across the enterprise. Key topics to be discussed include proven CRM strategies based on real-world case studies (including United Way and Webstakes.com), a look at powerful CRM lifecycle products, successful implementations that drive rapid return on investment, and accurate e-marketing analysis that enables customer insight.
Attendees will have the opportunity to learn about the essential elements of a complete CRM solution from the industry experts and visionaries who develop world-class CRM solutions, advise enterprises on business and technology strategies, and manage strategy implementation. Participating speakers include Ross Sedgewick, Director of Industry Marketing at Delano and Terry Stuart, Principal at Deloitte Consulting. Gartner speakers include Michael Maoz, VP, Research Director; Scott Nelson, VP, Research Director; Claudio Marcus, Research Director; Walter Janowski, Research Director; Mitchell Nitzan, Senior Analyst; and, Gareth Herschel, Analyst.
Seminar Locations and Registration Information:
· Toronto, ON - February 20, 2001 - Park Hyatt Hotel
· New York, NY - February 21, 2001 - The Plaza Hotel
· Cincinnati, OH - February 22, 2001 - Crowne Plaza Cincinnati
· Waltham-Boston, MA - February 28, 2001 - The Westin Waltham-Boston
· Chicago, IL - March 1, 2001 - 550 W. Washington Blvd., 3rd Floor
· Irvine, CA - March 6, 2001 - Irvine Marriott at John Wayne Airport
· San Jose, CA - March 7, 2001 - Hyatt San Jose
For further information on how to register to attend “Meet the Challenges of CRM…Today!” contact Delano at
1-877-264-8881, or visit .
About Delano Technology Corporation
Delano provides the fastest and most flexible way to effectively build, understand and intelligently manage customer relationships. The company’s e-marketing and e-service software solution combines advanced analytics with rich interaction capabilities. By providing a unified view of customer interactions across multiple touch points throughout an organization, Delano enables enterprises to very quickly gain the customer insight required to build and improve customer relationships. Delano’s dynamic solution empowers organizations to build profitable relationships and reduce time to financial benefit through increased revenue. Delano’s customers include industry-leading new economy, Fortune 50 and Global 2000 enterprises including Charles Schwab, Warner Music Group, Nortel Networks, Ericsson, and i2 Technologies. Delano is headquartered in Toronto, Canada, with offices across North America, Europe, and Asia Pacific. For additional information, contact Delano Technology Corporation, 302 Town Centre Boulevard, Markham, ON, L3R 0E8; www.delanotech.com . Delano. What Customer Relationships Should Be.
About Deloitte Consulting
Deloitte Consulting is one of the world's leading e-Business consulting firms, providing services in all aspects of enterprise transformation, from strategy and processes to information technology and human resources. The firm’s eBusiness professionals help our clients, from new economy start-ups to Fortune 1000 global organizations, to create, reinvent and defend their business models by guiding them through the complexities of the evolving digital economy. Deloitte Consulting is part of Deloitte Touche Tohmatsu, one of the world's leading professional services firms, providing world-class consulting, assurance and advisory, and tax services through nearly 90,000 people in over 130 countries to nearly one-fifth of the world's largest companies, public institutions and successful fast-growing companies. For more information about Deloitte Consulting, visit www.dc.com .
About Gartner
Gartner provides unrivaled thought leadership for more than 10,000 organizations, helping clients to achieve their business objectives through the intelligent and efficient use of technology. Additionally, Gartner helps technology companies identify and maximize technology market opportunities. Gartner's technology content and strong brand reach IT professionals globally through Gartner Research, its research and advisory unit; Gartner Services, its custom consulting unit; Gartner Events, including Gartner's renowned Symposia; and, at http://www.gartner.com . Gartner subsidiary TechRepublic, Inc. (www.techrepublic.com ) is the leading online destination developed exclusively for IT professionals by IT professionals. Gartner, founded in 1979 and headquartered in Stamford, Connecticut, achieved fiscal 2000 revenue of $859 million. Gartner's 4,300 associates, including 1,400 research analysts and consultants, are in more than 80 locations worldwide. For more information about Gartner's industry-leading products and services, please visit us on the Web at http://www.gartner.com .
-###-
Delano and “What Customer Relationships Should Be” are trademarks of Delano Technology International SRL. "Deloitte Consulting" and the "Deloitte Consulting logo" are trademarks or registered trademarks of Deloitte Consulting or its affiliates. All other company and product names mentioned are the trademarks or registered trademarks of their respective companies and are mentioned for identification purposes only.
Forward-looking statements in this press release, including statements relating to the anticipated benefits of the executive seminar series to Delano Technology Corporation, are made pursuant to the "safe harbor" provisions of the United States Private Securities Litigation Reform Act of 1995. Investors are cautioned that such forward-looking statements involve risks and uncertainties, including, without limitation, risks relating to rapid technological change and increased levels of competition within our industry, our ability to manage growth, continued acceptance of our products, intellectual property rights and other risks detailed from time to time in our filings with the United States Securities and Exchange Commission.
Contact Information:
Delano Technology Corporation
Andrew Wagar
Tel:
Email us
This is a press release. Press release distribution and press release services by EmailWire.Com: http://www.emailwire.com/us-press-release-distribution.php.
Delano Technology Corporation
Andrew Wagar
Tel:
Email us
This is a press release. Press release distribution and press release services by EmailWire.Com: http://www.emailwire.com/us-press-release-distribution.php.
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