(EMAILWIRE.COM, February 14, 2001 ) Jacksonville Beach, FL -- RealTime Aide, provider of customer service solutions, is pleased to announce the release of it's Personal Edition eCRM software. Now companies can easily and economically add "live" customer service feature to their existing web site with no monthly fees, subscription charges or startup costs.

RealTime Aide provides immediate, state-of-the-art messaging allowing your sales people to "chat" directly with customers while they are visiting your company's web site.

The application doesn't require any additional software, expensive programming, or hardware. And it's seamless technology lets you establish one-on-one conversations in real time with anyone who visits your company's site using a standard web browser. This open dialogue makes it easy to immediately answer questions, provide information, offer support and close sales.

The Personal Edition includes all the robust features of their regular subscription-based service - through your own web site.

Features include:

-Up to 5 seats or operators online at one time
-Downloadable, customizable Perl code
-Uses HTTP Protocol - firewalls not a problem
-Works with browsers 4.0 and higher versions
-Professional graphics that you can customize
-Compatible with FrontPage web sites
-"Email-a-chat" and "push-a-hyperlink" features
-Insert "chat request" buttons in your emails
-Plus all the features of our commercial software

The software package is priced at $275 (US) and professional installation is
available for only $75. Personal Edition software works on all Unix, Linux,
NT and Win 2000 web servers and hosting services.

RealTime Aide was formed in 1999 to provide seamless, online customer support with live, one-on-one interaction. Operating a "hosted" service over the past year, RTA developed the Personal Edition to be as easy to set-up and extremely cost-effective to run. With their experience in the industrial and business marketplace, RealTime Aide understands the importance of personal attention and detailed information in closing a sale to this specialized audience. Our current customer base reflects a business and industry niche, our messaging technology can be applied to any Web endeavor, from high traffic e-commerce sites to informational sites.

For more information contact:

Mr. Joseph Taylor
RealTime Aide Dot Com, Inc.
3948 South Third Street, No. 111
Jacksonville Beach, Florida 32250

Telephone: 904-241-7705
Toll Free: 888-247-1441
Fax: 904-241-8792

Web Site: http://www.realtimeaide.com/
Email: jtaylor@realtimeaide.com

Contact Information:
RealTime Aide Dot Com, Inc.
Joseph Nchor
Tel:
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