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IRIS Diagnostics Joins TSIA to Optimize Delivery of Field Services

Global Supplier of Diagnostics Products Looks to Industry-Leading TSIA Research, Services, and Programming Resources as It Builds Its Worldwide Support Network

 



(EMAILWIRE.COM, July 01, 2010 ) SAN DIEGO, CA – The Technology Services Industry Association (TSIA), the technology services industry’s largest and most vibrant association, announced that IRIS Diagnostics, a division of IRIS International, has joined TSIA as a member of its field services discipline.

IRIS International, Inc. (Nasdaq:IRIS) is a leading manufacturer of automated in-vitro diagnostics systems and consumables for use in hospitals and commercial laboratories worldwide.

Iris Diagnostics is the leading global supplier of urinalysis systems to hospital and reference laboratories in over 50 countries around the world. The company is focused on products that analyze particles and living cell forms and structures, or morphology, in both urine and a variety of body fluids.

The IRIS Diagnostics Global Customer Service Group strives to provide the most advanced customer service in the industry by investing in technical training, product serviceability, and service management technologies.

“Healthcare is one of the most exciting and important industries served by TSIA. IRIS Diagnostics is a true innovator in its field, with customers who rely on their field services organization to improve the practice of medicine,” said Diane Brundage, senior vice president of membership development at TSIA. “TSIA provides an unequalled combination of benchmarking research and thought leadership—in industry trends, operational best practices, and service technology selection and implementation—that has the potential to help field services organizations to improve the quality of medical care around the world.”

About TSIA
The Technology Services Industry Association (TSIA) is the leading professional association of the technology services industry. Our ranks include thousands of services executives, managers, and professionals from around the globe, representing the world’s leading enterprise and consumer technology companies, as well as scores of innovative small and midsize businesses across nine vertical industries. TSIA was formed in 2009 through the merger of the technology services industry’s three leading associations: the Association for Services Management International, the Service & Support Professionals Association, and the Technology Professional Services Association. www.tsia.com

Contact Information:
TSIA
Suzanne Hite
Tel: 410-774-5322
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