(EMAILWIRE.COM, December 30, 2009 ) Phoenix, AZ – The end of the year poses different problems for different businesses when it comes to managing incoming customer calls. Some businesses will find themselves operating with a lean staff while some employees are away over the holidays. Others, especially in retail, will have additional staffing demands as customers call pre-sale when buying holiday gifts and gift recipients call with technical support questions after the holidays and into the New Year. Phoenix answering service, AnswerNow!, helps businesses address these end-of-year staffing issues and any in between.

“Customer service can't take a backseat to the holidays," said AnswerNow! President Margo Soll Weiss. “Whether a company has a sudden influx of customer calls that need to be handled or their staff is too temporarily limited to handle their normal call volume in a timely manner, someone has to be brought in to take care of customer questions and incoming sales. Answering services can do this at a fraction of the cost of hiring new regular employees, whether a business needs holiday help or a more permanent solution. They save money on overhead, don't have to invest a lot of time into training new employees, and customers still get the answers they need when they need them."

The Phoenix answering service works with businesses all across the U.S., providing bilingual answering services and call center staffing solutions 24 hours a day, 7 days a week. AnswerNow! can staff product hotlines, help desks, handle order taking and processing, serve as a dealer locator for customers, take RSVPs for holiday events, and more.

"Working with an answering service is like having a customer service insurance policy in place," said Weiss. "When a sudden rush of calls comes in, someone is there to answer them, take orders, and keep customers happy. By being proactive and hiring an answering service in advance of these rushes, companies are always covered."

About AnswerNow!

AnswerNow! has over 30 years’ experience in the Arizona answering service, telemessaging, and virtual reception industry offering state-of-the-art technology solutions in bilingual answering services, credit card processing, call center services, and further virtual office assistance. The business understands the importance of growth, having gone from a one person shop to employing over 90 people to help clients across various industries grow with the help of custom virtual office solutions.

For more information about AnswerNow! or the company's 24 hour bilingual answering services, please visit www.AnswerNowInc.com or contact Michelle Weiss at 1-800-226-0491.

Contact:

Michelle Weiss, Director of Business Development
AnswerNow!
Phone: 800-226-0491
Email: michelle@answernowinc.com
Web: www.AnswerNowInc.com

Contact Information:
AnswerNow!
Michelle Weiss
Tel: 800-226-0491
Email us


This is a press release. Press release distribution and press release services by EmailWire.Com: http://www.emailwire.com/us-press-release-distribution.php.