(EMAILWIRE.COM, December 30, 2009 ) Phoenix, AZ – Many people and businesses think about goals and resolutions as the New Year approaches. A common goal for companies is to improve productivity and efficiency to save money. Outsourcing tasks such as call center management to an answering service like AnswerNow! is one way to increase employee productivity in 2010, freeing up employees' time to focus on more income-generating activities instead of wasting time answering the same routine questions repeatedly.

“Employee time shouldn't be wasted on repetitive tasks like answering the same basic questions over and over again," said AnswerNow! President Margo Soll Weiss. “Employees are intimately familiar with a company's target market and products, and their time could be put to better use in customer or client retention, such as managing client accounts and addressing more detailed concerns. Routine questions can be handled more cost-efficiently by an answering service, saving the company money on overhead while freeing up more time for regular employees to be involved in other activities."

AnswerNow! is an Arizona answering service serving companies nationwide, and offering answering services and call center staffing 24 hours a day, 7 days a week, 365 days a year. Answering service reps can manage routine call center tasks such as answering product-related questions, taking and processing orders, or even staffing help desks. AnswerNow! offers bilingual answering services in English and Spanish, ensuring businesses are able to support more of their customers even if the cost of hiring additional full-time bilingual staff would be unaffordable.

"In today's economy, business owners are looking to save money," said Weiss. "A part of that is learning how to use employee time more productively. Freeing them from more mundane tasks allows them to contribute more directly to improving the company's bottom line, and having an answering service handle routine customer inquiries is one way to start doing that."

About AnswerNow!

AnswerNow! has over 30 years’ experience in the Arizona answering service, telemessaging, and virtual reception industry offering state-of-the-art technology solutions in bilingual answering services, credit card processing, call center services, and further virtual office assistance. The business understands the importance of growth, having gone from a one person shop to employing over 90 people to help clients across various industries grow with the help of custom virtual office solutions.

For more information about AnswerNow! or the company's 24 hour bilingual answering services, please visit www.AnswerNowInc.com or contact Michelle Weiss at 1-800-226-0491.

Contact:

Michelle Weiss, Director of Business Development
AnswerNow!
Phone: 800-226-0491
Email: michelle@answernowinc.com
Web: www.AnswerNowInc.com

Contact Information:
AnswerNow!
Michelle Weiss
Tel: 800-226-0491
Email us


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