(EMAILWIRE.COM, October 21, 2009 ) SAN DIEGO, CA – The Technology Services Industry Association (TSIA) today announced that Aruba Networks, EMC, Hewlett-Packard, Invensys-Wonderware, Juniper Networks, McAfee, Netezza, Oracle, SAP AG, Schlumberger Information Solutions, Symantec, and Taleo have been named winners of the 2009 STAR Awards for Service Excellence.

The companies were honored at the Technology Services World (TSW) conference today in Las Vegas. TSW, the preeminent source of learning and peer networking in the services industry, is hosted by TSIA. TSIA is newly formed from the recently announced merger of AFSMI, SSPA, and TPSA, the three leading professional associations of the services and support industry.

“Our industry recognizes the STAR Awards as the highest honor in the service and support industry, and the only industry peer recognition of its kind,” said Stephen Smith, CFO and CIO for TSIA. “The companies that we honor today have all provided world-class support and are acknowledged by their peers as being the best in the business.”

The 2009 STAR Awards for Service Excellence winners by category are:

- Service Excellence in Complex Application Support - Enterprise: EMC Corporation.
- Service Excellence in Complex Application Support - SMB: Netezza Corporation.
- Service Excellence in Consumer Support: McAfee, Inc.
- Service Excellence in Continual Improvement: Aruba Networks.
- Service Excellence in Emerging Business Support: Taleo Corporation.
- Service Excellence in Innovative Support: Hewlett-Packard.
- Service Excellence in Integrated Services: Oracle Corporation.
- Service Excellence in Mission Critical Support – Hardware: Juniper Networks, Inc.
- Service Excellence in Mission Critical Support – Software – Enterprise: Symantec Corporation.
- Service Excellence in Mission Critical Support – Software – SMB: Invensys-Wonderware.
- Service Excellence in Outstanding Improvement: Schlumberger Information Solutions.
- Service Excellence in Partner Management: SAP AG.

Since its inception in 1990, the prestigious STAR Awards recognize technology companies who display exceptional leadership, innovation, and commitment in service excellence.

About TSIA
The Technology Services Industry Association (TSIA) is the technology services industry’s largest and most vibrant association, encompassing more than 50,000 members from 300 companies in 80 countries. Our ranks include services executives, managers, and professionals from around the globe. www.tsia.com.

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Suzanne Hite
Tel: 410-774-5322
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