(EMAILWIRE.COM, October 12, 2009 ) SAN DIEGO, CA -- Technology Services World (TSW) 2009 Las Vegas, presented by AFSMI, SSPA, and TPSA, will bring the world’s top services industry experts together October 19-21 in Las Vegas. Recognized as one of the premier technology services events of the year, the conference features a dedicated Technology Services Expo and Innovative Service Technologies track, where attendees will learn about the solutions that can truly empower their organizations in today’s economy. TSW is offering three unique session formats for solutions providers to take the stage and share their insights with the AFSMI, SSPA, and TPSA membership communities.

Solutions Stage Interviews with Compuware, Convergys, KANA, Oracle, and Qualtech will be moderated by John Ragsdale, vice president of technology research, AFSMI, SSPA, TPSA, on Monday, October 19, and Tuesday, October 20.

Five Co-Presented Case-Study Sessions highlighting collaboration between services providers and their customers will be featured in the “Innovative Service Technologies" track on Tuesday, October 20, and Wednesday, October 21. Presenting companies include PRTM and OpenAir; Mirapoint Software and MindTree; InQuira, Juniper Networks, International Game Technology, and DB Kay and Associates; Coherent and Oracle; and Coveo and CA.

Expo Theater Solution Sessions are scheduled in the Technology Services Expo on Tuesday, featuring presentations by Amdocs and DIRECTV, KPIT Cummins, and Bomgar and PlumChoice.

The Technology Services World blog—http://technologyservicesworld.com/blog—will be up and running throughout the event, with daily reporting on key sessions and events. The TSW Web site is www.technologyservicesworld.com.


About AFSMI
The Association for Services Management International (AFSMI) is the global leader in helping service professionals and field services organizations deliver more value to their customers. www.afsmi.com.

About SSPA
The Service & Support Professionals Association (SSPA) is a key resource for the information and best practices needed to make better business decisions in the delivery of technology service and support. www.thesspa.com.

About TPSA
The Technology Professional Services Association (TPSA) is the only organization for executives who create, deliver, manage, measure, and optimize technology services in the world’s leading corporations. www.tpsaonline.com.

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Contact Information:
AFSMI, SSPA, and TPSA
Suzanne Hite
Tel: 410-774-5322
Email us


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