(EMAILWIRE.COM, September 29, 2009 ) Phoenix, AZ – According to the U.S. Census Bureau, over 30% of the estimated 6.5 million Arizona residents come from Hispanic or Latino origins. Arizona businesses like those in Phoenix need to be able to communicate with these customers, some of whom are solely or predominantly Spanish-speaking. Yet not all companies can afford to hire additional full-time staff to help them bridge that language barrier to increase sales and assist customers. That's where Phoenix answering service company, AnswerNow!, comes in. AnswerNow! offers 24 hour bilingual answering services for companies in the Phoenix area.

“A significant portion of the population here is Hispanic, and companies have to remember that those community members are also their customers," says AnswerNow! President Margo Soll Weiss. “Can they really afford to lose sales, especially in our current economy, just because they don't have staff available to take on Spanish language calls? Probably not. But that's the benefit of hiring a Phoenix answering service like ours -- we're in tune with the area's marketplace and the customer service needs of its citizens."

AnswerNow! offers English and Spanish bilingual Phoenix answering services 24 hours a day, 365 days a year. The firm's call center representatives can assist customers with product and order questions, handle order entry, deal with incoming telemarketing calls, and more even when businesses are closed for the day. Outsourcing bilingual answering services helps companies save more money on overhead while increasing sales when they otherwise wouldn't have staff available to accept new orders.

"The last thing a business owner should have to worry about is whether or not their staff will be able to understand their customers," says Weiss. "Whether their customers speak English or Spanish -- or even French, German, or Italian -- our Phoenix answering service is able to step in and address their customers' needs. Happy customers spread the word and come back for more, and by working with a Phoenix answering service that understands the local consumer market, companies can make sure more of their own customers are happy ones."

About AnswerNow!

AnswerNow! has over 30 years’ experience in the Phoenix answering services and telemessaging industry, offering state-of-the-art technology solutions in bilingual answering services, credit card processing, call center services, and further virtual office assistance. The business understands the importance of growth, having gone from a one person shop to employing over 90 people to help clients across various industries grow with the help of custom virtual office solutions.

For more information about AnswerNow! or the company's bilingual answering services and other Phoenix answering services, please visit www.AnswerNowInc.com or contact Michelle Weiss at 1-800-226-0491.

Contact:

Michelle Weiss, Director of Business Development
AnswerNow!
Phone: 800-226-0491
Email: michelle@answernowinc.com
Web: www.AnswerNowInc.com

Contact Information:
AnswerNow!
Michelle Weiss
Tel: 800-226-0491
Email us


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