(EMAILWIRE.COM, September 15, 2009 ) SAN DIEGO, CA – September 15, 2009 – The three leading professional associations of the technology services industry—AFSMI, SSPA and TPSA—have collaborated to bring the world’s top services industry experts together under one roof. Technology Services World (TSW) 2009 Las Vegas, being held October 19-21, is anticipated to be the premier technology services conference of the year, with the theme of “Driving Customer Adoption: The Next Generation of Services.”

Services experts from around the world will convene to learn how smart companies are challenging their service organizations and partners to close the consumption gap between customer adoption and today’s complex technologies. Technology services are becoming the new enabler of customer success and product repurchases, and TSW will set the stage for the value-added services world that is just around the bend.

The solutions providers that will converge in the world-renowned Technology Services Expo cover a broad range of applications and services that organizations can leverage to take their services operations to the next level of performance. The partial roster of participating providers includes Amdocs, Astea International, Bomgar, Brother Mobile Solutions, Call Center Group, Clarabridge, Compuware Corporation, Consona CRM, Convergys Corporation, Coveo, CSS Corporation, DB Kay & Associates, DG Associates, Impact Learning Systems, inCode, InQuira, ISOdx, KANA, Kepner-Tregoe, KPIT Cummins, Language Weaver, LogMeIn, Market Intelligence International, MindTree Limited, Neocase Software, OpenAir & QuickArrow, Oracle, PlumChoice, PRTM, SDL, Service 800, Stone Cobra, Support Center University, TouchStar, Verint Witness Actionable Solutions, and Visible Technologies. Conference attendees will be able to easily find these providers by using the Touch-Screen Solutions Heatmap monitors located on the Expo floor.

The TSW blog—http://technologyservicesworld.com/blog—will be up and running throughout the event, with daily reporting on key sessions and events. The TSW Web site is www.technologyservicesworld.com.

About AFSMI
The Association for Services Management International (AFSMI) is the global leader in helping service professionals and field services organizations deliver more value to their customers. www.afsmi.com.

About SSPA
The Service & Support Professionals Association (SSPA) is a key resource for the information and best practices needed to make better business decisions in the delivery of technology service and support. www.thesspa.com.

About TPSA
The Technology Professional Services Association (TPSA) is the only organization for executives who create, deliver, manage, measure, and optimize technology services in the world’s leading corporations. www.tpsaonline.com.

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Contact Information:
AFSMI, SSPA, and TPSA
Suzanne Hite
Tel: 410-774-5322
Email us


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