Businesses Provide Better Customer Equality With a 24 Hour Bilingual Answering Service
Arizona-based virtual office and answering services company, AnswerNow! (www.AnswerNowInc.com), helps small and medium-sized businesses treat all of their customers as equals. Their 24 hour bilingual answering service is there, whether taking internationa
(EMAILWIRE.COM, May 26, 2009 ) Phoenix, AZ – May 18, 2009 – In today's global economy, it isn't enough for businesses to operate solely in English. Many companies have customers crossing national and linguistic borders. Some, such as Web retailers, may regularly receive customer service inquiries or orders from non English-speaking individuals. Others operate in ethnically diverse cities or towns where English isn't the only language spoken. Some bilingual answering services only operate during limited hours. AnswerNow! Inc. changes that with a 24 hour bilingual answering service designed to let companies stay in touch with their customers all day, every day.
“It isn't enough for businesses to have a bilingual answering service or receptionist available for a few hours each day,” says AnswerNow! President Margo Soll Weiss. “In those situations, the hours often fall within normal business hours--when the company's customers are at work and unable to reach them anyway. Customer service is about the customer's needs. Businesses need to be there when customers are able to reach them if they want to keep that business coming in."
AnswerNow! offers several bilingual answering services to small and mid-sized businesses throughout the U.S. including virtual reception, order entry, appointment setting, help desks, product hotlines and more. Their partnership with a translation company allows them to offer their usual answering services in not only English, but also Spanish, French, German, and Italian.
"Customer service shouldn't stop at five o'clock," says Weiss. "It certainly shouldn't stop while other, English-speaking, customers can still reach a receptionist or support personnel. Every customer is equal when it comes to the bottom line, and companies need to make sure they're treated equally when they need assistance. A 24 hour bilingual answering service can make that a reality."
About AnswerNow!
AnswerNow! has over 30 years’ experience in the telemessaging services industry, offering state-of-the-art technology solutions in answering services, credit card processing, call center customer service, and further virtual office assistance. The business understands the importance of growth, having gone from a one person shop to employing over 90 people to help clients across various industries grow with the help of custom virtual office solutions.
For more information about AnswerNow! or how 24 hour bilingual call center services can help businesses better address customer needs, please visit www.AnswerNowInc.com or contact Michelle Weiss at 1-800-226-0491.
“It isn't enough for businesses to have a bilingual answering service or receptionist available for a few hours each day,” says AnswerNow! President Margo Soll Weiss. “In those situations, the hours often fall within normal business hours--when the company's customers are at work and unable to reach them anyway. Customer service is about the customer's needs. Businesses need to be there when customers are able to reach them if they want to keep that business coming in."
AnswerNow! offers several bilingual answering services to small and mid-sized businesses throughout the U.S. including virtual reception, order entry, appointment setting, help desks, product hotlines and more. Their partnership with a translation company allows them to offer their usual answering services in not only English, but also Spanish, French, German, and Italian.
"Customer service shouldn't stop at five o'clock," says Weiss. "It certainly shouldn't stop while other, English-speaking, customers can still reach a receptionist or support personnel. Every customer is equal when it comes to the bottom line, and companies need to make sure they're treated equally when they need assistance. A 24 hour bilingual answering service can make that a reality."
About AnswerNow!
AnswerNow! has over 30 years’ experience in the telemessaging services industry, offering state-of-the-art technology solutions in answering services, credit card processing, call center customer service, and further virtual office assistance. The business understands the importance of growth, having gone from a one person shop to employing over 90 people to help clients across various industries grow with the help of custom virtual office solutions.
For more information about AnswerNow! or how 24 hour bilingual call center services can help businesses better address customer needs, please visit www.AnswerNowInc.com or contact Michelle Weiss at 1-800-226-0491.
Contact Information:
AnswerNow!
Michelle Weiss
Tel: 800-226-0491
Email us
This is a press release. Press release distribution and press release services by EmailWire.Com: http://www.emailwire.com/us-press-release-distribution.php.
AnswerNow!
Michelle Weiss
Tel: 800-226-0491
Email us
This is a press release. Press release distribution and press release services by EmailWire.Com: http://www.emailwire.com/us-press-release-distribution.php.
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