Small and Medium-Sized Businesses Plunge into the Global Economy with Bilingual Call Centers
Arizona-based virtual office and answering service company, AnswerNow! (www.AnswerNowInc.com), helps small and medium-sized businesses address the needs of an increasingly diverse global market with the addition of a bilingual call center.
(EMAILWIRE.COM, February 18, 2009 ) Glendale, AZ - AnswerNow! expands their answering services to offer multilingual call centers to small and medium-sized businesses throughout the U.S., helping clients cope with the increasing demands of the global economy and diverse customer bases. Bilingual call centers are offered in a variety of languages, and can serve a range of business needs from customer service to automated call services (such as appointment reminders).
“It's more important than ever for businesses to be able to cater to more than English-speaking customers,” says AnswerNow! President Margo Soll Weiss. “Language diversity within metropolitan areas and regions of the U.S. alone are reason enough to consider a bilingual call center for many types of businesses. The increasing ease of international business, such as Web-based services and retail stores, makes a bilingual call center for customer service issues even more vital to stay competitive these days."
AnswerNow! customers can receive Spanish bilingual call center services, or setup a remote bilingual call center in the German, French, or Italian languages through their partnership with a translation company. Call center services are available to handle order entry, custom database call routing or compilation, and reservation and appointment settings. Bilingual call centers can also be used as product hotlines, help desks, and for inbound telemarketing.
Businesses can also take advantage of more traditional answering services including 24-hour messaging, overflow call management, telephone surveys, emergency dispatch, automated voicemail, market surveys, and more from AnswerNow! to address all of their customer needs. AnswerNow! enables a business to be there for its customers, even after business hours and without the cost of additional full-time staff.
About AnswerNow!
AnswerNow! has over 30 years’ experience in the telemessaging services industry, offering state-of-the-art technology solutions in answering services, credit card processing, call center customer service, and further virtual office assistance. The business understands the importance of growth, having gone from a one person shop to employing over 90 people to help clients across various industries grow with the help of custom virtual office solutions.
For more information about AnswerNow! or how bilingual call center services can help businesses better address customer needs, please visit HYPERLINK "http://www.AnswerNowInc.com" www.AnswerNowInc.com or contact Michelle Weiss at 1-800-226-0491.
“It's more important than ever for businesses to be able to cater to more than English-speaking customers,” says AnswerNow! President Margo Soll Weiss. “Language diversity within metropolitan areas and regions of the U.S. alone are reason enough to consider a bilingual call center for many types of businesses. The increasing ease of international business, such as Web-based services and retail stores, makes a bilingual call center for customer service issues even more vital to stay competitive these days."
AnswerNow! customers can receive Spanish bilingual call center services, or setup a remote bilingual call center in the German, French, or Italian languages through their partnership with a translation company. Call center services are available to handle order entry, custom database call routing or compilation, and reservation and appointment settings. Bilingual call centers can also be used as product hotlines, help desks, and for inbound telemarketing.
Businesses can also take advantage of more traditional answering services including 24-hour messaging, overflow call management, telephone surveys, emergency dispatch, automated voicemail, market surveys, and more from AnswerNow! to address all of their customer needs. AnswerNow! enables a business to be there for its customers, even after business hours and without the cost of additional full-time staff.
About AnswerNow!
AnswerNow! has over 30 years’ experience in the telemessaging services industry, offering state-of-the-art technology solutions in answering services, credit card processing, call center customer service, and further virtual office assistance. The business understands the importance of growth, having gone from a one person shop to employing over 90 people to help clients across various industries grow with the help of custom virtual office solutions.
For more information about AnswerNow! or how bilingual call center services can help businesses better address customer needs, please visit HYPERLINK "http://www.AnswerNowInc.com" www.AnswerNowInc.com or contact Michelle Weiss at 1-800-226-0491.
Contact Information:
AnswerNow!
Michelle Weiss
Tel: 800-226-0491
Email us
This is a press release. Press release distribution and press release services by EmailWire.Com: http://www.emailwire.com/us-press-release-distribution.php.
AnswerNow!
Michelle Weiss
Tel: 800-226-0491
Email us
This is a press release. Press release distribution and press release services by EmailWire.Com: http://www.emailwire.com/us-press-release-distribution.php.
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