Great Case IPhone 5 Armband Company CEO Deeply Involved In Customer Support.
Kiwi CEO Kris Paul From Great Case iPhone 5 Armband Company Is Actually Doing All His Customer Support Himself.
"Customer support is everything to me, " says Kris Paul CEO of Great Case, " the product already speaks for itself, and so I want to make sure everything from the ordering, to the packaging , to the delivery meets my customers expectations, and when that is achieved, its not only a very satisfying experience for all, but its a recipe for success. I want my staff to see how much care I'm taking of each and every customer and once I feel they understand how important this is to me, I may hand the job over."
Kris and Tiffany are adement that they will never use automated emails, but rather to send emails personally to each customer as the goods are ordered. Since their launch on amazon.com nearly 2 months ago, their Great Case armband has been selling consistently and has received only 5 star reviews. " Not every customer wants to review our product" says Tiffany, head of design and research, "and because as a vendor, the 5 star review is the most important kind of feedback we can get, so consequently we must give 5 star customer support to each and every customer, and if they notice it and like it, then maybe we will get lucky and receive our 5 star review."
With amazon saturated with iPhone 5 armbands, Great case certainly has its work cut out for them but quality is something they are very proud of. " I cant say which company, but we have partnered with one of the worlds best wetsuit companies, and we are essentially taking all the neoprene off cuts from the wetsuits, which are of the highest quality and using them in our armbands, which is also a really green way to manufacture."
Since the wetsuit company had already done the hard yards in terms of applying their western standards of production to the factory, Great Case basically was able to get a free ride to the AAA+ quality rating. "We have made a really stylish , well functioning armband, and I'm personally handling the customer support, so I welcome anyone to try the Great Case buying experience on amazon and FEEL the difference," says Kris Paul.
About Great Case
Brand new start-up company, Great Case is a New Zealand based husband and wife team, specializing in iPhone 5 armbands. With quality and customer service as their mantra, Great Case is introducing their product range to amazon.com.
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