Delicate Caress Cosmetics Uploads Video About Their Advanced Airless Pump Bottles
After getting a bad review on Amazon because of the allegedly missing pump inside a bottle of a skin care product, the company made a video to explain everything.
A brief demonstration of how to use and troubleshoot an airless pump bottle by Delicate Cares Cosmetics
The feedback the company received a month ago was titled "Defective Package", which was also accompanied by a 1 star rating saying that the customer said she received a defective package due to the missing pump inside the Silken Primer bottle. The customer also further added that she had to use a q-tip to manually get some of the product. This specific feedback caught the attention of the company and acted upon it as quickly as they can.
Delicate Caress Cosmetics' owner, Denise Condon even replied to the feedback explaining why there's no pump and even offered a replacement but they knew that they can't go on having that kind of feedback anymore and replying to each comment won't make that much difference so they uploaded a video on Youtube to help and guide everyone about their skin care products in airless pump bottles.
Most of the skin care products of the brand including their Silken Foundation Primer, Moisturizer, Cleanser are all in pump less bottles except their microdermabrasion scrub which is in a jar. The company also said they will still continue using airless pump bottles for their upcoming products because of its benefits.
About Delicate Caress Cosmetics
Delicate Caress Cosmetics believes every woman deserves to be pampered and made to feel special. Age is no barrier when it comes to wanting to look, and feel good. Delicate Caress Cosmetics is dedicated to providing top quality and affordable Makeup Brush Sets that are specifically designed to meet the needs of the young and the young at heart.
Delicate Caress Cosmetics
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