Announcement About New Product Features As A Result Of Customer Support Feedback At MicroPowerBank
Customers like personal service from online stores which they say is rare.
Ensuring 100% satisfaction is an integral part of MicroPowerBank's business philosophy, as CEO Mr. Stevens reiterates: "We have recently beefed up our customer support team as successful company must look after its customers. We aim to deliver on this promise in every aspect of our business. This is why we always address all customers concerns and take onboard all feedback so that we can find ways to improve the product even more by direct contact with our customers, which is rare with an on-line business we have found."
MicroPowerBank customer Sue has been impressed with the quality of the company's portable lipstick-sized cell phone charger:
However, Sue initially had a problem with connecting the charger and true to the company's commitment to customer satisfaction, MicroPowerBank quickly resolved the issue: "I had an issue with connecting the charger with my phone because the micro USB connector was too tight and would not secure into my phone. I wrote the company and Andrew a member of the Micropowerbank Support Team contacted me and told me that sometimes the connector is a little tight at the beginning but frees up with time. He then said he would send me a new connector that they have tested that works. I received the new connector and it works beautifully. What great customer service!"
This business approach, together with a recent significant upgrade in the design of their portable battery charger, has seen product sales soar over the past month. Recent release of a 4 in 1 charging cord included with the product responding the customer requests has increased the compatibility of the lightweight MicroPowerBank charger with a wide range of USB charged phones and electrical devices making this product very versatile.
About MicroPowerBank Technologies
MicroPowerBank Tech is the developer of high quality compact portable phone chargers, as well as other small electronic gadgets for the mobile device user.
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