#1 Best Seller In 2 Amazon Categories Achieved By Certain Way LED Lights For Reading
Certain Way on Amazon released its new LED lights for reading and music stands only 6 months ago and has already been voted number-one in 2 different categories on Amazon.com in 2014.
Offering a product that is not only competitively priced but also maintains a high standard of quality is so important, the #1 reason a product can succeed or crash is customer service. Maintaining excellent customer service 24/7 is so important on Amazon.
Having the best product available but not giving customers the support thats deserved can be a waste of a companys money and time. The CEO and founder of Certain Way said " Certain Way prides itself on going that extra mile when it comes to customer service, being there for the customer from the point of sale to the ongoing after sales backup and support is a number-one priority."
Certain Way exceeded early expectations in the first 6 months of sales gaining the #1 Best Seller Ranking in 2 different categories on the one day, hitting #1 in "Music Stand Lights" and also #1 in the "USB reading Lamps" Category. The CEO of Certain Way said "Wow, we were blown away achieving this milestone on the one day and we almost made it 3 categories at once as we were also #3 in Book Lights on the same day"
Companies starting out on Amazon need to be aware how important it is to deliver on all promises, always be there for customers and make sure the product is always up to standard. Keep standards and quality high, and customer service even higher to be successful.
If shopping for any product on Amazon always check out the reviews left by previous customers, this gives a great insight into how the company and the product have been performing. Look for companies with good 5 star and 4 star reviews, read the reviews to get an idea if this product is the right one to purchase.
Most products on Amazon are going to have some 1, 2 & 3 star reviews as in such a large market it is inevitable that the product is not going to please everyone. But the main thing to look for is that these 1, 2 & 3 star reviews are limited to only a few. If there are too many this can be an indication there is something wrong with either the product or the customer service.
William from Certain Way said "When you are selling a product on Amazon and you do receive one of these low ratings it is imperative that you follow up the customer and try and find out what exactly was the issue with the product. The majority of times it is just a small issue that can be rectified easily or just a simple misunderstanding. This comes back to excellent customer service once again"
Certain Way looks to be on the right path to success if it continues to maintain the high standards it is quoted as having on Amazon.com. Getting the #1 Best Seller Badge for 2 categories seems to be a good indication Certain Way is following through with the excellent customer service and high standard of product is promises.
About Certain Way
Certain Way strives to maintain 100% customer satisfaction at all times, delivering quality products, old fashioned service, fast delivery and amazing after sales follow up. Certain Way ( www.certainway.org) believes in creating a shopping experience for its customers that is not only safe but enjoyable at all times. Any issues and feedback are always taken very seriously and followed through for the best possible outcome for its customers.
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