Company Responds To Bristle Mashing Reports
Having received reports of mashing of the bristles by some customers who purchased its brass grill brush, the Do-Be Company responds that mashing of brass bristles can easily occur if use of the brush is done improperly.
According to the announcement by an official at Do-Be, "The use of ordinary pressure will almost always result in efficient cleaning of the grill. Too much pressure, which would be unlikely when applied by a person of ordinary strength, is likely to prevent getting the grill thoroughly cleaned, and, quite possibly, in ruin of the brush by permanent mashing of the bristles."
The company continues to warn of this potential problem in its promotional materials, yet every now and then a customer fails to heed the warning and then complains of a ruined brush. This is a sort of catch-22, because getting the best cleaning job on the grill clearly calls for a brass grill brush, but there is the natural tendency of people to apply extra elbow grease, thinking that this will do an even better job, even though the reality is that this is self-defeating.
About Do-Be Products
Do-Be Products is dedicated to providing the highest quality consumer products at great prices. They stand by their slogan "Do Better with Do-Be" by offering free refunds with no question asked for any dissatisfied customer. Their offerings are described at the Do-Be website and are available on Amazon.com.
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