Seraphina’s Kitchen Announces 100% Money-back Guarantee On Silicone Baking Mats At Amazon.com
Seraphina’s Kitchen is responding to concerns around the trustworthiness of online transactions by providing a No-Questions-Asked, Money-back guarantee.
"People just do not shop in the same way they did ten years ago. Information and purchasing ability is available anytime and anywhere via a smart phone or other mobile device", says Monica Kaiser, Founder of Seraphina's Kitchen. "And it's not just limited to less expensive items".
For online companies the one thing that often determines success is trust; if customers trust a company they are more likely to buy the first time and to return again and again.
One key factor in establishing trust is for businesses to be accessible to customers. As online transactions are completed without personal interaction the existence of quality customer service teams and a sound returns policy can influence a company's ability to garner trust.
Seraphina's Kitchen offers a 100%, No-Questions-Asked, Money-back guarantee on all purchases.
"We follow up with everyone who has bought one of our Non-stick Mats and encourage them to give us feedback", says Kaiser. "We make sure that they know that they can contact us if they have any questions or concerns and that we will do whatever it takes to make their shopping experience an enjoyable one."
Offering fast and reliable shipping is also important to online success. Customers are no longer satisfied with 7 – 10 day delivery times.
"By choosing to offer our premium products on Amazon.com we have prioritised our customer's desire for speedy delivery. Amazon has a reputation for quick, hassle-free delivery to your door and our customers get that when they buy our baking mats", says Kaiser.
About Seraphina's Kitchen
Seraphina's Kitchen designs and creates premium, FDA food-grade, baking mats for the home cook and professional chef. In 2014, following extensive collaboration with its customers, it launched its popular Non-Stick Baking Mat on Amazon.com.
This is a press release. Press release distribution and press release services by EmailWire.Com: http://www.emailwire.com/us-press-release-distribution.php.