Major Upgrade To Survey Software Expands Access To All Employees And Customers
New 20/20 Insight KIOSK option and simplified WebResponse interface make it easier and more cost-effective to gather organization and customer feedback.
All current users of 20/20 Insight will receive the upgrade free.
Dennis Coates, creator of 20/20 Insight, explains how the kiosk option works. "Successful organizations thrive on feedback, but many employees, and especially customers, may not have access to a computer or an email address in the workplace. To include their opinions in a survey, you need a kiosk, a single open-access computer set up for everyone."
Gary Sapir, owner of Integrated Performance Resources in Boca Raton, FL, recently tested 20/20 Insight's new kiosk feature with a health care organization that needed to assess the performance of its physicians. "We set up a kiosk for nurses and other staff to provide anonymous feedback from a centralized computer. They were able to give their input in just a couple minutes, whenever it was convenient for them. It's a great way to meet the requirement and hold physicians accountable."
20/20 Insight is the company's flagship assessment tool and has been used by more than a million people worldwide since 1994. Their new online coaching system, Strong for Performance, provides the critical development component required to improve performance following assessment.
About Performance Support Systems
Performance Support Systems, Inc. (PSS), is a software company based in Newport News, Virginia. Since 1987, PSS has delivered proprietary assessment and development resources to help people become stronger for the challenges they face at work and at home. 20/20 Insight is a versatile multi-source feedback system that has been used for over 20 years by more than a million people worldwide. Strong for Performance is a revolutionary behavior-based online employee development coaching system. It reinforces the skills and strengths introduced in training until they become habitual in the workplace.
Performance Support Systems
Tel: 757-873-3700 x201
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