Ballena Nelle Omega 3 Fish Oil Customer Education Program Receives Great Reviews
Ballena Nelle, a health supplement company, gains customer loyalty through omega 3 fish oil education program.
customer reviews for Ballena Nelle Omega 3 Fish Oil
Tess McKay, spokesperson for Ballena Nelle, says that the program has received great reviews and has helped the company earn repeat customers. "Whenever we get a new customer we always check to make sure they received their order and then we check to make sure they are satisfied with the product. That's a routine part of our commitment to customer service. But with these notifications, we also include information about the supplement we think will help customers to make informed buying choices – whether our brand or someone else's."
The company reports that these notifications have increased the percentage of customers that turn into long term repeat buyers.
Said McKay "There's no marketing hype in these messages – just information about omega 3 fish oil that anyone taking it should know. In fact, we are clear the best way to get omega 3 for overall health is not by taking a supplement – it is by eating fish twice a week. But many people for various reasons choose supplements and they appreciate the objective information we provide."
Customer feedback is carefully reviewed to ensure the information is helpful. In the year the program has been running, there has been some feedback asking for additional information however not a single negative comment. The company believes they are providing customers with the information they want.
Omega 3 fish oil is one of the most popular health supplements in America and is often recommended by health care providers for overall health as well as part of specific strategies targeted towards specific health conditions.
Omega 3's are termed essential fatty acids because we need them to survive however our bodies do not produce them – they must be ingested through diet. Two of these omega 3's in particular – EPA and DHA have been widely studied for potential health benefits.
The company has developed education notifications for all its supplements but the omega 3 fish oil series was the first and is the model.
About Ballena Nelle
Ballena Nelle is committed to providing only the highest purity, effective and clinically supported nutritional supplements for a healthy and active life style. All supplements, including the Omega 3 Fish Oil are determined by its Medical Advisory Board.
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