(EMAILWIRE.COM, April 30, 2008 ) SAN DIEGO, CA, April 30, 2008 – The Service & Support Professionals Association (SSPA), the largest and most influential association for technology service and support professionals, announced a final call for speakers for the SSPA fall conference. The SSPA Services Leadership Conference, “Winning Service Strategies in a Shifting Global Economy,” is taking place October 20-22 in Las Vegas at the Mirage Hotel Resort & Casino.

Services represent over half of the revenues associated with technology product industries. Yet, service revenue streams can be difficult to scale and optimize. This conference will help product companies understand where to place their bets in order to reduce risk and maximize the return on their service businesses.

The Association is seeking knowledgeable speakers to share their success stories in case-study presentations that demonstrate how they've maximized their service business in one of the following areas:
1. Service Strategy
2. Service Operations
3. Service Delivery
4. Service Marketing
5. Service Development
6. Partner Management
7. Product Management
8. Innovative Service Technology

Speakers who can effectively convey specific details about their successful strategies and tactics and the quantifiable business results they've produced will be given preference. Interested speakers can click here to submit an application. The submission deadline is May 16, 2008.

“The Services Leadership conference is highly valued by our members and non-members alike because of the quality of the speakers and the content they share at this annual fall event,” stated Stephen Smith, executive director, SSPA. “This fall we plan to have over 70 breakout sessions along with an impressive lineup of keynote speakers, including speakers from Dell and Oracle.”

The SSPA spring conference, “Essential Elements of Support,” is being held May 4-6 in Santa Clara, CA. The conference is open to members and non-members. Conference highlights will be available on the SSPA blog beginning May 5.

About SSPA
The Service & Support Professionals Association (SSPA) is a key resource for the information and best practices needed to make better business decisions. It brings together the best minds from across the industry—from established companies with successful track records to pioneering newcomers with out-of-the-box ideas. Visit www.thesspa.com

Contact Information:
SSPA
Diane Brundage
Tel: (408) 354-7136 x212
Email us


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