Sloan Appliance Service Keeps Appliance Repair Customers in Columbia, SC Coming Back With Honest, Hard Work
Honesty, integrity, courtesy, these might just sound like buzz words, but to Sloan Appliance Service, they are words that describe their appliance repair company philosophy.
(EMAILWIRE.COM, March 21, 2013 ) Columbia, SC – It seems today that when a consumer calls a company about repairing an appliance, the call usually ends up as an expensive service call, costing them hard earned money. Some companies do not even ask for the problem to be described, they just schedule a service call. The appliance repair experts at Sloan appliance Service know that having the courtesy and integrity to tell the customer that they can do this or that to take care of the problem, results in a lifelong customer.
Trouble shooting the problem over the phone help Sloan Appliance Service staff to determine if a service call is warranted or not. Sometimes just some simple questions can lead to a resolution over the phone. Is the appliance plugged in? Seems like a dumb question, but sometimes that is the problem. Checking a fuse, asking if the thermostat is turned up, these questions can sometimes make a service call unnecessary. If one needs information, they are encouraged to call 803-796-6130 or they can visit http://www.appliancerepaircolumbiasc.net/ .
The folks at Sloan Appliance Service are well known for their honesty, dependability and workmanship. They know that new customers are important for company growth, but they also know that repeat customers are what sustain them. When owner Fred Holbrook receives a call from a frustrated customer, he is sympathetic and wants to help the customer get their appliance back in working order as soon as possible. After listening to the problem and asking a few simple questions, Holbrook will schedule one his best technicians to make the service call.
Why would an appliance repair company owner take the time to try and see if the problem is something that warrants a service call and not just go ahead and schedule a call? After all, that is how appliance repair companies make money. Holbrook knows that many times a service call is unwarranted and he honestly believes in putting the customer first. This is just one reason that Sloan Appliance Repair stands out among other Columbia appliance repair businesses.
All of Sloan Appliance Service’s technicians are professionally trained, and take great pride in their work and will complete most repairs on major appliances on the first trip because no one likes to be told that they have to wait for a part to come in before they can use their appliance again.
One satisfied customer wrote “From the first interaction to completion of the work, the professionalism and customer focus that the Sloan team displayed was excellent. The service technician went out of his way to accommodate my time frame and schedule and was quick and thorough.” Visit us at: http://www.sloanappliances.com/
or call 803-796-6130 for more information.
About Sloan Appliance Service:
Sloan Appliance Service is a family-owned and operated appliance repair company located in Cayce, SC. In business since 1958, Sloan Appliance Service provides expert and quality repair to the entire Midlands Area of South Carolina. Owner, Fred Holbrook, has a wide range of service training and experience and technicians of Sloan Appliance Service are factory-trained NasTec professionals. Sloan Appliance Service repairs and services all the major brands of refrigerators and freezers, stoves, washer and dryers, trash compactors, ice makers and other appliances in the Midlands area in the home or in the shop. They also sell new appliances and parts for most brands.
Contact:
Fred Holbrook
Sloan Appliance Service
635 Frink St
Cayce, SC 29033
Local: 803-796-6130
E-mail: service@sloanappliance.com
This press release was submitted by Right Now Marketing Group. LLC
Trouble shooting the problem over the phone help Sloan Appliance Service staff to determine if a service call is warranted or not. Sometimes just some simple questions can lead to a resolution over the phone. Is the appliance plugged in? Seems like a dumb question, but sometimes that is the problem. Checking a fuse, asking if the thermostat is turned up, these questions can sometimes make a service call unnecessary. If one needs information, they are encouraged to call 803-796-6130 or they can visit http://www.appliancerepaircolumbiasc.net/ .
The folks at Sloan Appliance Service are well known for their honesty, dependability and workmanship. They know that new customers are important for company growth, but they also know that repeat customers are what sustain them. When owner Fred Holbrook receives a call from a frustrated customer, he is sympathetic and wants to help the customer get their appliance back in working order as soon as possible. After listening to the problem and asking a few simple questions, Holbrook will schedule one his best technicians to make the service call.
Why would an appliance repair company owner take the time to try and see if the problem is something that warrants a service call and not just go ahead and schedule a call? After all, that is how appliance repair companies make money. Holbrook knows that many times a service call is unwarranted and he honestly believes in putting the customer first. This is just one reason that Sloan Appliance Repair stands out among other Columbia appliance repair businesses.
All of Sloan Appliance Service’s technicians are professionally trained, and take great pride in their work and will complete most repairs on major appliances on the first trip because no one likes to be told that they have to wait for a part to come in before they can use their appliance again.
One satisfied customer wrote “From the first interaction to completion of the work, the professionalism and customer focus that the Sloan team displayed was excellent. The service technician went out of his way to accommodate my time frame and schedule and was quick and thorough.” Visit us at: http://www.sloanappliances.com/
or call 803-796-6130 for more information.
About Sloan Appliance Service:
Sloan Appliance Service is a family-owned and operated appliance repair company located in Cayce, SC. In business since 1958, Sloan Appliance Service provides expert and quality repair to the entire Midlands Area of South Carolina. Owner, Fred Holbrook, has a wide range of service training and experience and technicians of Sloan Appliance Service are factory-trained NasTec professionals. Sloan Appliance Service repairs and services all the major brands of refrigerators and freezers, stoves, washer and dryers, trash compactors, ice makers and other appliances in the Midlands area in the home or in the shop. They also sell new appliances and parts for most brands.
Contact:
Fred Holbrook
Sloan Appliance Service
635 Frink St
Cayce, SC 29033
Local: 803-796-6130
E-mail: service@sloanappliance.com
This press release was submitted by Right Now Marketing Group. LLC
Contact Information:
Sloan Appliance Service
Fred Holbrook
Tel: 803-429-2621
Email us
This is a press release. Press release distribution and press release services by EmailWire.Com: http://www.emailwire.com/us-press-release-distribution.php.
Sloan Appliance Service
Fred Holbrook
Tel: 803-429-2621
Email us
This is a press release. Press release distribution and press release services by EmailWire.Com: http://www.emailwire.com/us-press-release-distribution.php.