(EMAILWIRE.COM, June 19, 2009 ) SAN DIEGO, June 19, 2009 - Findings from the Service & Support Professionals Association (SSPA) member technology survey for 2009 have been published in the SSPA Executive Insight report, “2009 SSPA Member Technology Survey: Adoption, Satisfaction, and Planned Spending...more
(EMAILWIRE.COM, June 03, 2009 ) San Diego, CA – June 3, 2009 – Information Builders, a leader in enterprise business intelligence software and a long-time member of the Service and Support Professionals Association (SSPA), has been announced as a finalist for “Customer Service Department of the Year”...more
(EMAILWIRE.COM, June 01, 2009 ) SAN DIEGO, CA, June 1, 2009 – The Service & Support Professionals Association (SSPA) has welcomed Google Inc. to its growing membership community. SSPA is the largest and most influential association in technology services and support.
Google is among several other...more
(EMAILWIRE.COM, May 06, 2009 ) SAN DIEGO and SANTA CLARA, Calif., May 6, 2009 – The Service & Support Professionals Association (SSPA), the largest and most influential association for technology service and support professionals, today announced that Avaya, Cisco CBG, Cisco Systems, Digital Hands,...more
(EMAILWIRE.COM, March 02, 2009 ) SAN DIEGO, March 2, 2009 – AFSMI, SSPA, and TPSA--the three leading professional associations of the services and support industry--today announced the newest members to join the prestigious Expert Alliance Partner program, which helps technology service organizations...more
(EMAILWIRE.COM, November 07, 2008 ) SAN DIEGO, CA, Nov. 6, 2008. The “Winning Strategies in a Shifting Global Economy” opened Monday with the largest gathering of service leaders in the world. Over 800 participants from 18 countries representing over 260 technology companies attended this landmark...more
(EMAILWIRE.COM, October 23, 2008 ) LAS VEGAS, Calif. – The Service & Support Professionals Association (SSPA), the largest and most influential association for technology service and support professionals, today announced that Approva, Cisco, Digital Hands, IBM, Juniper Networks, Oracle, SAP AG,...more
(EMAILWIRE.COM, September 15, 2008 ) SAN DIEGO, September 15 , 2008 – The Association for Services Management International (AFSMI), the Service & Support Professionals Association (SSPA), and the Technology Professional Services Association (TPSA) today announced its Service Delivery sessions for...more
(EMAILWIRE.COM, August 19, 2008 ) SAN DIEGO, XXX, 2008 – The Association for Services Management International (AFSMI), The Service & Support Professionals Association (SSPA), and The Technology Professional Services Association (TPSA) today announced its Service Channel and Partner Management sessions...more
(EMAILWIRE.COM, August 12, 2008 ) SAN DIEGO, XXX, 2008 – The Association for Services Management International (AFSMI), The Service & Support Professionals Association (SSPA), and The Technology Professional Services Association (TPSA) today announced its Service Marketing sessions for the Winning...more
(EMAILWIRE.COM, August 06, 2008 ) SAN DIEGO, XXX, 2008 – The Association for Services Management International (AFSMI), The Service & Support Professionals Association (SSPA), and The Technology Professional Services Association (TPSA) today announced the full conference agenda for their Winning...more
(EMAILWIRE.COM, May 17, 2008 ) SAN DIEGO - The Service & Support Professionals Association (SSPA) is introducing Diagnostic Troubleshooting™ a blended learning course that helps tech reps resolve even baffling customer support cases with the acuity of the TV sawbones, House, MD.
With Diagnostic...more
(EMAILWIRE.COM, May 07, 2008 ) May 7, 2008 San Diego, CA- The Service and Support Professionals Association (SSPA) Best Practices 2008 “Essential Elements of Support” Conference opened with a keynote from Sun Microsystems. “Achieving Service Excellence” delivered by Mary Cay Kosten, senior vice president,...more
(EMAILWIRE.COM, May 07, 2008 ) SAN DIEGO, CA MAY 7, 2008 The Service & Support Professionals Association (SSPA) Best Practices 2008: Essential Elements of Support conference opened today with keynote presentations from many of the leading companies in the technology industry.
End-to-End Solution...more
(EMAILWIRE.COM, May 07, 2008 ) SAN DIEGO, May 7, 2008 – The Service and Support Professionals Association (SSPA) Best Practices 2008, Essential Elements of Support conference featured a keynote presentation from Denise Rundle, general manager, global consumer support, for Microsoft. “Moving from...more
